DigitalGov Summit Recap: Innovation Through Customer Experience
A panel discussion at the 2015 DigitalGov Citizen Services Summit delved into customer experience (CX) work at three agencies with diverse missions.
Digital.gov Summit
News and Events on Digital.gov Summit
19 posts
DigitalGov Summit Recap: No Longer the Team of No
No one likes to be told no. This is especially true at work, when you’re moving toward something that you feel is in the best interest of your customers. But so often in government, our forward progress gets slowed down by others in our organization who we think “just don’t get it”—namely those in content,
DigitalGov Summit Recap: Building Privacy & Identity Management in the Open
How can government protect citizens while delivering the services they demand in the modern age? This was a theme of the panel discussion on privacy and identity management at the 2015 DigitalGov Citizen Services Summit. “Cybersecurity has really come a long way in the last 10 years, unifying the conversation about risk across organizations,” said
DigitalGov Summit Recap: The Need for Change Agents, plus the Internet of Everything, from A to Z
The Internet of Things is already here. How will we prepare for the Internet of Everything? David Bray, Chief Information Officer at the Federal Communications
DigitalGov Summit Recap: Leveraging Open Analytics
Seven million dollars is a big price tag. That is the amount Forbes predicts organizations will spend on analytics-related initiatives in 2015, according to a recent report. While government agencies may not have big budgets for data analysis, we do have tons of data—survey data, usability data, campaign data—that should be leveraged to drive decisions.
DigitalGov Summit Recap: How “We, the Techies” Can Effect Change
Who do you need to bring to the table to make a better world? In May, Megan Smith, Chief Technology Officer of the United States, delivered the keynote address at the 2015 DigitalGov Citizen Services Summit. She encouraged attendees to find ways of unlocking potential through collaborations from both within and outside of government. “We
DigitalGov Citizen Services Summit: Reflections from Our Livestream Host, and Full Recording Now Available!
The second annual DigitalGov Citizen Services Summit was held at GSA headquarters in Washington, DC on May 21, 2015.
DigitalGov Citizen Services Summit 2015: Open Innovation and Collaboration
[metaslider id=274602] Digital innovators from across government were asked to think of technology as digital service for their country at today’s DigitalGov Citizen Services Summit. The theme of this year’s Summit was “open.” The agenda was packed with presentations about how “opening” data, content, contracts and talent makes digital citizen services better, more effective or
Start Sleuthing with the Great Federal Mobile Product Hunt
Mobile-friendliness is a must for government. We know there are a number of agencies who have mobile-friendly digital products that we don’t know about, and they deserve their day in the sun. We need your help to find them. So today, at the DigitalGov Citizen Services Summit you will find the MobileGov Community of Practice
DigitalGov Summit: Live From the Comfort of Your Desk
The DigitalGov platform helps federal agencies meet 21st century digital expectations, and we’ve planned our second DigitalGov Summit with this mission and your needs in mind. The theme is open and the agenda is packed with presentations about how “opening” data, content, contracts and talent makes digital citizen services better, more effective and even cheaper.
Announcing Speakers and Agenda for the 2015 Summit
We are busting at the seams with excitement because the DigitalGov Citizen Services Summit is less than a month away! Today we are announcing the working agenda and confirmed speakers.
Attend the DigitalGov Summit – Virtually, or Host an Expo Table
Sign up now to watch the DigitalGov Summit from the comfort of your desk! We are excited to announce that although we’ve sold out in-person attendance for the DigitalGov Citizen Services Summit, we have just opened up registration to attend virtually. Virtual attendance will be an awesome way to experience the event with extras not
Showcase Your Innovation Program at the 2015 Spring Summit
Here’s another other opportunity to show DigitalGov innovators what you got! The spring Digital Citizen Services Summit will host an expo, like we did in 2014, where you can showcase your program or service. This way participants will get a chance to meet
Vote to Make the Spring Summit a Success
Thanks to your awesome input on the Citizen Services Summit agenda and the rallying of the Summit Sounding Board, we now have more than 70 ideas and 50 comments on those ideas. Vote early and Vote often! We’ve opened up the voting floodgates for these 70 ideas until February 28th! Now
DigitalGov University 2015 Training Watch
Performance Analytics for Social Media Decision Making. Creating Adaptive Content. Usability Testing. These are just some of the areas of programming we are putting together. After taking a look at the most widely attended events in 2014, we decided to gather ideas we received from community and program leads for our 2015 events lineup through
Last Chance: Submit Your Summit Idea
You might remember in the post Crowdsourced Digital Citizen Services Summit we said “Go to Citizen Services Summit 2015. Go there now!” Well if you haven’t yet, there is still time to go there and propose a session, idea, or speaker. Anyone
Trends on Tuesday: Half of Online Americans Don’t Know What a Privacy Policy Is
Federal agencies are required by law (see the list of applicable ones here) to use privacy policies on their digital properties that explain how they use the data they collect about users and visitors. This ensures that these users and visitors know what the government is doing with their data. The problem, according to Pew
Crowdsourced Digital Citizen Services Summit
In May 2015, we are hosting the second DigitalGov Citizen Services Summit. This round we are looking to you—federal innovators across government—to help build the agenda.
DigitalGov Citizen Services Summit a Success
We had a GREAT DigitalGov Citizen Services Summit today. There were more than 200 digital innovators from across government and industry working to build the 21st century government the public expects.
