Artificial Intelligence For Citizen Services Community
News and Events on Artificial Intelligence For Citizen Services Community
10 posts
Video
Emerging Technology Leadership Series: Laura Manley, Harvard Technology and Public Purpose Project
In this next installment of the Emerging Technology Leadership Series we will discuss with Laura Manley, director of Harvard TAPP, what agencies should know about better understanding and managing potential risks from promising emerging technologies.
Video
Emerging Technology Leadership Series: AI for Government Services with Mina Hanna
Mina Hanna is the chair of the Institute of Electrical and Electronics Engineers’ (IEEE) Artificial Intelligence and Autonomous Systems Policy Committee. He will share what federal managers need to know to understand this increasingly complex and expanding field.
Emerging Tech and Open Data for a More Open and Accountable Government
Open data and emerging technologies—including artificial intelligence and distributed ledgers, such as blockchain—hold vast potential to transform public services held back by bureaucracy and outdated IT systems.
The Data Briefing: Ten Years of Digital Transformation—Lessons Learned
Since 2007, a major consulting firm has conducted an annual survey on organizations’ “Digital IQ.” In the ten years of organizations grappling with digital transformation, what has been learned?
The Data Briefing: the Promise – and Perils – of Artificial Emotional Intelligence
People are quick to treat computer programs as being more aware than computer code could be. However, can computer programs – especially chatbots – have a significant effect on people? Especially people suffering from depression or anxiety? A recent academic study shows some promising results from using a chatbot as a complement to a human therapist.
The Data Briefing: How to Best Prepare Federal Government Datasets for Chatbots
Forbes magazine recently ran an article showcasing six handy mobile apps that were built using federal government open data. The apps range from the Alternative Fueling Station Locator to ZocDoc (a doctor locator). What I especially like about the Forbes article is that the author describes the federal government data sets behind each app. There
Federal Pilot to Integrate Public Services Into Intelligent Personal Assistants
The demand for more automated, self-service access to United States public services, when and where citizens need them, grows each day—and so do advances in the consumer technologies like Intelligent Personal Assistants designed to meet those challenges. The U.S. General Services Administration’s (GSA)
Buzzwords for 2017
Along with the New Year comes new buzzwords. Here are some that you are certain to hear about and see this year. Chatbot Short for ”chat robot,” a chatbot is a computer program that simulates human conversation, or chat, through artificial intelligence. They are commonly found on web sites and used to communicate with a person—you might have seen them
DigitalGov University in Review: 2016 Training Trends
DigitalGov University (DGU), the events platform for DigitalGov, provides programming to build and accelerate digital capacity by providing webinars and in-person events highlighting innovations, case studies, tools, and resources. Thanks to your participation, DGU hosted over 90 events with 6,648 attendees from over 100 agencies across federal, tribal, state, and local governments.
Sharing Public Service Visions for Virtual Reality and Artificial Intelligence
I’m taking a break from sorting through dozens of concepts from federal agencies about how they want to use artificial intelligence and virtual reality for citizens in the coming months in order to share with you just some of these groundbreaking initiatives of tomorrow that can be explored at a DigitalGov University workshop this week.
The Data Briefing: Help Predict the Future of Federal Government Data
In December, I plan to write two postings detailing a scenario analysis for the next ten years of the Federal government’s data technologies. Governments are on the cusp of amazing technological advances propelled by artificial intelligence, blockchain technologies, and the Internet of Things. Also, governments will face new challenges such as the recent global cyber
GSA launches new AI, Virtual Reality, and Authentication Programs
Today we’re launching three new initiatives powered by GSA Digital Communities that leap federal agencies ahead on some of the most innovative new capabilities becoming available to our programs — Artificial Intelligence, Virtual/Augmented Reality, and the U.S. Digital Registry. These new Communities and portal are products of inter-agency collaboration and our shared commitment pushing the
