Artificial Intelligence For Citizen Services Community

News and Events on Artificial Intelligence For Citizen Services Community

10 posts

Emerging Technology Leadership Series: Laura Manley, Harvard Technology and Public Purpose Project

In this next installment of the Emerging Technology Leadership Series we will discuss with Laura Manley, director of Harvard TAPP, what agencies should know about better understanding and managing potential risks from promising emerging technologies.

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Hosted by Digital.gov and the ECTO

Posts by Justin Herman Posts by Laura Manley

Dec 18, 2018 2018

Emerging Technology Leadership Series: AI for Government Services with Mina Hanna

Mina Hanna is the chair of the Institute of Electrical and Electronics Engineers’ (IEEE) Artificial Intelligence and Autonomous Systems Policy Committee. He will share what federal managers need to know to understand this increasingly complex and expanding field.

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Hosted by Digital.gov and the Emerging Citizen Technology Office

Posts by Justin Herman Posts by Mina Hanna

Jul 30, 2018 2018

Emerging Tech and Open Data for a More Open and Accountable Government

Open data and emerging technologies—including artificial intelligence and distributed ledgers, such as blockchain—hold vast potential to transform public services held back by bureaucracy and outdated IT systems.

Posts by Justin Herman

Aug 24, 2017

The Data Briefing: Ten Years of Digital Transformation—Lessons Learned

Since 2007, a major consulting firm has conducted an annual survey on organizations’ “Digital IQ.” In the ten years of organizations grappling with digital transformation, what has been learned?

Posts by Bill Brantley

Jul 26, 2017

The Data Briefing: the Promise – and Perils – of Artificial Emotional Intelligence

People are quick to treat computer programs as being more aware than computer code could be. However, can computer programs – especially chatbots – have a significant effect on people? Especially people suffering from depression or anxiety? A recent academic study shows some promising results from using a chatbot as a complement to a human therapist.

Posts by Bill Brantley

Jun 14, 2017

The Data Briefing: How to Best Prepare Federal Government Datasets for Chatbots

Forbes magazine recently ran an article showcasing six handy mobile apps that were built using federal government open data. The apps range from the Alternative Fueling Station Locator to ZocDoc (a doctor locator). What I especially like about the Forbes article is that the author describes the federal government data sets behind each app. There

Posts by Bill Brantley

May 10, 2017

Federal Pilot to Integrate Public Services Into Intelligent Personal Assistants

The demand for more automated, self-service access to United States public services, when and where citizens need them, grows each day—and so do advances in the consumer technologies like Intelligent Personal Assistants designed to meet those challenges. The U.S. General Services Administration’s (GSA)

Posts by Justin Herman

Apr 24, 2017

Buzzwords for 2017

Along with the New Year comes new buzzwords. Here are some that you are certain to hear about and see this year. Chatbot Short for ”chat robot,” a chatbot is a computer program that simulates human conversation, or chat, through artificial intelligence. They are commonly found on web sites and used to communicate with a person—you might have seen them

Posts by Christen Geiler

Mar 16, 2017

DigitalGov University in Review: 2016 Training Trends

Thanks to your participation, DigitalGov University (DGU), the events platform for DigitalGov, hosted over 90 events with 6,648 attendees from over 100 agencies across federal, tribal, state, and local governments.

Posts by Janelle Thalls

Jan 11, 2017

Sharing Public Service Visions for Virtual Reality and Artificial Intelligence

I’m taking a break from sorting through dozens of concepts from federal agencies about how they want to use artificial intelligence and virtual reality for citizens in the coming months in order to share with you just some of these groundbreaking initiatives of tomorrow that can be explored at a DigitalGov University workshop this week.

Posts by Justin Herman

Nov 30, 2016

The Data Briefing: Help Predict the Future of Federal Government Data

In December, I plan to write two postings detailing a scenario analysis for the next ten years of the Federal government’s data technologies. Governments are on the cusp of amazing technological advances propelled by artificial intelligence, blockchain technologies, and the Internet of Things. Also, governments will face new challenges such as the recent global cyber

Posts by Bill Brantley

Oct 26, 2016

GSA launches new AI, Virtual Reality, and Authentication Programs

Today we’re launching three new initiatives powered by GSA Digital Communities that leap federal agencies ahead on some of the most innovative new capabilities becoming available to our programs — Artificial Intelligence, Virtual/Augmented Reality, and the U.S. Digital Registry. These new Communities and portal are products of inter-agency collaboration and our shared commitment pushing the

Posts by Justin Herman

Oct 26, 2016