21st Century IDEA

Learn what’s next for the U.S. Web Design System and our 2021 Roadmap—what we’re planning to do this year, and why we’re planning to do it.

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Hosted by Digital.gov and the U.S. Web Design System

Dan Williams

Learn how journey maps and service blueprints help teams better understand how people really use our sites and services to do what they need to do.

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Hosted by Digital.gov and the U.S. Web Design System

Dan Williams

Norah Maki

Join the U.S. Web Design System team as we look at what’s in our latest release: USWDS 2.10.0!

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Hosted by Digital.gov and the USWDS

Dan Williams

Join U.S. Web Design System Product Lead, Dan Williams, to hear about what’s next for the design system as we come to the end of 2020.

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Hosted by Digital.gov and the U.S. Web Design System

Dan Williams

In this talk, we will uncover some of these tricks, and show what we all can do to assure that deceptive design patterns stay out of the sites we build.

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Hosted by Digital.gov and the U.S. Web Design System

Dan Williams

Ron Bronson

Join U.S. Web Design System Product Lead, Dan Williams, as we talk about the three new components for the design system.

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Hosted by Digital.gov and the U.S. Web Design System

Dan Williams

James Mejia

Join U.S. Web Design System Product Lead, Dan Williams, as we talk about the design system and answer your questions.

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Hosted by Digital.gov and the U.S. Web Design System

Dan Williams

Suran De Silva

This Week's IDEA

Measure Performance to Make Continuous Improvements

This week, we’re exploring what it means to measure performance, and we’re taking a look at how listening to customers is the best way to continuously improve websites and digital services.

Rachel Flagg

Ammie Farraj Feijoo

Aug 04, 2020

How to Test Websites for Accessibility

How to Test Websites for Accessibility—Use both manual and automated testing methods to create accessible websites. — via Digital.gov

Jul 15, 2020

This Week's IDEA

Build Sites to Address the Entire User Journey

This week, we’re exploring what it means to understand the user experience, and we’re taking a look at ways to use journey mapping to find opportunities for improving products and services.

Jun 16, 2020

This Week’s IDEA

Who’s on Your Digital Dream Team?

This week, we’re exploring what it means to establish effective governance, and looking at ways to clarify and fill the roles of all the players on your team.

Ammie Farraj Feijoo

Rachel Flagg

May 27, 2020

This Week's IDEA

Promote Continuity to Better Support Customer Journeys

This week, we’re exploring what it means to promote continuity, and we’re taking a look at ways to use service design to deliver a great experience.

Ammie Farraj Feijoo

Dan Williams

May 12, 2020

This Week's IDEA

Listen to Customers by Asking the Right Questions

This week, we’re exploring what it means to listen, and we’re taking a look at ways to use feedback to drive continuous improvement.

Ammie Farraj Feijoo

Rhett Skelton

Apr 20, 2020

Join U.S. Web Design System Product Lead, Dan Williams, as we talk about the design system and answer your questions.

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Hosted by Digital.gov and the U.S. Web Design System

Dan Williams

This Week's IDEA

Spring Cleaning Tips for Web Content

This week, we’re providing a few tips for tidying up redundant, outdated, and trivial content.

Ammie Farraj Feijoo

Apr 07, 2020

Watch U.S. Web Design System Product Lead, Dan Williams, as he talks about the design system and answers participant questions.

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Hosted by Digital.gov and the U.S. Web Design System

Dan Williams

21st Century IDEA

Updates on 21st Century IDEA: Key Insights & Lessons Learned

We spoke to Ammie Farraj Feijoo, GSA’s 21st Century IDEA implementation lead, to get the rundown on what’s been accomplished and what’s on deck for 2020.

Stephanie Santana

Mar 17, 2020

Learn how to improve the user experience of your website by following the ADAPT Model to enhance the performance of your content on cellular networks or mobile devices.

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Hosted by Digital.gov and the David Fern