USWDS
USWDS Monthly Call - March 2021
Join the U.S. Web Design System team as we look at what’s in USWDS 2.11.0, our latest release.
21st Century IDEA
The Act aims to improve the digital experience for government customers and reinforces existing requirements for federal public websites.
News and Events on 21st Century IDEA
25 posts
Video
How Chatbots Can Improve Customer Experience
Come see how various agencies have successfully deployed chatbots/AI to interact with the public and foster collaboration between teams!
USWDS
USWDS Monthly Call - February 2021
Learn what’s next for the U.S. Web Design System and our 2021 Roadmap—what we’re planning to do this year, and why we’re planning to do it.
USWDS
USWDS Monthly Call - January 2021
Learn how journey maps and service blueprints help teams better understand how people really use our sites and services to do what they need to do.
USWDS
USWDS Monthly Call - December 2020
Join the U.S. Web Design System team as we look at what’s in our latest release: USWDS 2.10.0!
USWDS
USWDS Monthly Call - November 2020
Join U.S. Web Design System Product Lead, Dan Williams, to hear about what’s next for the design system as we come to the end of 2020.
USWDS
USWDS Monthly Call - October 2020
In this talk, we will uncover some of these tricks, and show what we all can do to assure that deceptive design patterns stay out of the sites we build.
Video
USWDS Monthly Call - September 2020
Join U.S. Web Design System Product Lead, Dan Williams, as we talk about the three new components for the design system.
Video
USWDS Monthly Call - August 2020
Join U.S. Web Design System Product Lead, Dan Williams, as we talk about the design system and answer your questions.
This Week's IDEA
Build Sites to Address the Entire User Journey
This week, we’re exploring what it means to understand the user experience, and we’re taking a look at ways to use journey mapping to find opportunities for improving products and services.
This Week’s IDEA
Who’s on Your Digital Dream Team?
This week, we’re exploring what it means to establish effective governance, and looking at ways to clarify and fill the roles of all the players on your team.
This Week's IDEA
Promote Continuity to Better Support Customer Journeys
This week, we’re exploring what it means to promote continuity, and we’re taking a look at ways to use service design to deliver a great experience.
This Week's IDEA
Listen to Customers by Asking the Right Questions
This week, we’re exploring what it means to listen, and we’re taking a look at ways to use feedback to drive continuous improvement.
Video
USWDS Monthly Call - Easing into the Design System
Join U.S. Web Design System Product Lead, Dan Williams, as we talk about the design system and answer your questions.
This Week's IDEA
Spring Cleaning Tips for Web Content
This week, we’re providing a few tips for tidying up redundant, outdated, and trivial content.
Video
USWDS Monthly Call - Color Tokens Update
Watch U.S. Web Design System Product Lead, Dan Williams, as he talks about the design system and answers participant questions.
21st Century IDEA
Updates on 21st Century IDEA: Key Insights & Lessons Learned
We spoke to Ammie Farraj Feijoo, GSA’s 21st Century IDEA implementation lead, to get the rundown on what’s been accomplished and what’s on deck for 2020.
Video
Making a Mobile-Friendly Website Using the ADAPT Model
Learn how to improve the user experience of your website by following the ADAPT Model to enhance the performance of your content on cellular networks or mobile devices.
Video
USWDS Monthly Call: Website Standards Panel Discussion
Join U.S. Web Design System Product Lead, Dan Williams, as we discuss the USWDS and answer your questions.
