18F – Digital.gov

Resources on 18F

Foundations of Agile, Part I —18F’s Alan Atlas and Alan Brouilette cover the fundamentals of Agile.
Foundations of Agile, Part II —18F’s Alan Atlas and Alan Brouilette cover the fundamentals of Agile.
18F Research Guidelines —Covers the basic principles research: informing and getting consent, and managing personally identifiable information (PII)
Addressing Barriers to User-Centered Design —An overview of the most common barriers and how federal agencies might address them.
Managing Research Projects Remotely —Best practices for distributed teams.
Tips for capturing the best data from user interviews —How to ensure the most useful information makes its way back to your team for further analysis
18F Guide to Product Management —Best practices on doing product management well

Tools and Services

18F —We help government agencies fix technical problems, build products, and improve how government serves the public through technology.

News and Events on 18F

102 posts

Transforming How DOJ’s Civil Rights Division Engages With the Public—In order to be more responsive to the public’s changing communication needs and the increased reporting volume, the Civil Rights Division, in close collaboration with 18F, has launched a user-friendly online submission experience at civilrights.justice.gov that transforms the way the Division collects, sorts, and responds to civil rights reports. — via 18F

Jul 07, 2020

Government agencies are seeing their systems and staff stretched to the max as they do their best to serve the public. 18F is a team of government employees with expertise in modern digital tools and practices, and we’re here to help. — via 18F

Apr 09, 2020

As product managers, we never stop learning because products never stop evolving and changing. You need to quickly get up to speed on a product’s technical implementation, design, user research, and business needs. — via 18F

Mar 24, 2020

18F is kicking off a new series on building product management capacity in government agencies that explores the process of helping people in government transition into product management roles through experiential learning. — via 18F

Oct 24, 2019

Video

American Tech Series, Part Two: Advancing User-centric Design in Government

In part two of this multi-part YouTube Live series, learn how User-centered design is a practice honed by the American tech industry

Jul 23, 2019

How Presidential Innovation Fellows and 18F Support One Another in Agencies

Two teams working together to help agencies become more effective at meeting the needs of citizens

Justin Koufopoulos

Angela Colter

Adam Drake

May 07, 2019

3 Ways to Manage Research Projects Remotely

Being a remote team doesn’t mean you should forgo any of your research rituals. It means finding different ways to do them.

Nicole Fenton

Jamie Albrecht

Oct 03, 2017

Managing Custom Software Development in Government When You’re Not a Software Engineer

As custom software development becomes integral to accomplishing any program’s mission, many managers in government find themselves faced with handling the unfamiliar: overseeing the design and implementation of a digital product that is functional, user-friendly, and necessary for realizing your program’s mission.

Kaitlin Devine

Sep 21, 2017

Government Launches Login.Gov to Simplify Access to Public Services

Joel Minton, a member of the U.S. Digital Service, is working with GSA’s Technology Transformation Service as the director of login.gov. Tom Mills is the Chief Technology Architect at U.S. Customs and Border Protection. In early April, the U.S. Digital Service and 18F launched login.gov, a single sign-on solution for government websites that will enable

Joel Minton

Tom Mills

Aug 28, 2017

The New FEC.gov

Last week, the Federal Election Commission (FEC) unveiled their new website at FEC.gov. This new site is the result of a years-long collaboration with GSA’s 18F and features completely revamped tools for exploring campaign finance data. It provides user-centered content for understanding the reporting and compliance requirements for people participating in federal elections, redesigned tools

Noah Manger

Jennifer Thibault

Jun 06, 2017

Federalist Is out of Beta and Open for Business

If you’re a program manager or a federal web developer you’ve probably been given a seemingly simple task: Create a basic website as part of a new initiative at your agency. The hardest part is often not crafting the content or designing the prototype, but getting the security and privacy compliance in order to launch

Will Slack

Jonathan Hooper

Jun 05, 2017

From Launch to Landing: How NASA Took Control of Its HTTPS Mission

18F Editor’s note: This is a guest post by Karim Said of NASA. Karim was instrumental in NASA’s successful HTTPS and HSTS migration, and we’re happy to help Karim share the lessons NASA learned from that process. In 2015, the White House Office of Management and Budget released M-15-13, a “Policy to Require Secure Connections

Karim Said

May 26, 2017