18F
Resources on 18F
Deceptive Design: How to Identify and Combat Consequence Design —Consequence design is part of everyday life. Deceptive techniques like “dark patterns” and “hostile design” trick people into taking …
Foundations of Agile, Part I —18F’s Alan Atlas and Alan Brouilette cover the fundamentals of Agile.
-
Foundations of Agile, Part II —18F’s Alan Atlas and Alan Brouilette cover the fundamentals of Agile.
18F Research Guidelines —Covers the basic principles research: informing and getting consent, and managing personally identifiable information (PII)
-
Addressing Barriers to User-Centered Design —An overview of the most common barriers and how federal agencies might address them.
-
Managing Research Projects Remotely —Best practices for distributed teams.
-
18F De-risking Guides —Field guides for state and federal agencies on how to structure software development teams, write contracts, and oversee agile software activities to reduce risks and improve outcomes for end-users.
-
Tips for capturing the best data from user interviews —How to ensure the most useful information makes its way back to your team for further analysis
-
18F Guide to Product Management —Best practices on doing product management well
Tools and Services
-
18F —We help government agencies fix technical problems, build products, and improve how government serves the public through technology.
News and Events on 18F
105 posts
The Weekly Ship: What It Is, Why It’s Useful, and How To Create Your Own—The weekly ship has been a staple of 18F projects for years. It is a way to engage partners, inform teammates, and reflect on our work. — via 18F
Building a Tech Career in Government
A Dashboard for Privacy Offices—Through work funded by 10x, a team from 18F investigated how technology can help busy privacy offices manage your PII, and make their work more accessible and understandable for the public. — via 18F
A Federal Guide to De-risk Government Technology Projects—Written for cross-functional teams delivering IT services to their users, the Federal Field Guide to De-risk Government Technology offers guidance to federal agencies on how to structure software development teams, write contracts, and oversee agile software activities to reduce risks and improve outcomes for end-users. — via 18F
Transforming How DOJ’s Civil Rights Division Engages With the Public—In order to be more responsive to the public’s changing communication needs and the increased reporting volume, the Civil Rights Division, in close collaboration with 18F, has launched a user-friendly online submission experience at civilrights.justice.gov that transforms the way the Division collects, sorts, and responds to civil rights reports. — via 18F
Government agencies are seeing their systems and staff stretched to the max as they do their best to serve the public. 18F is a team of government employees with expertise in modern digital tools and practices, and we’re here to help. — via 18F
As product managers, we never stop learning because products never stop evolving and changing. You need to quickly get up to speed on a product’s technical implementation, design, user research, and business needs. — via 18F
18F is kicking off a new series on building product management capacity in government agencies that explores the process of helping people in government transition into product management roles through experiential learning. — via 18F
American Tech Series, Part Two: Advancing User-centric Design in Government
