Web Content Managers Forum

Color in Digital Design

Apr 4, 2017 |

How do we choose color in digital design? In print, we have the Pantone fan and what you see is what you get — as long as your printer is color calibrated. With computer monitors, one does not get such precision, even within one office. So how much time and effort do you spend on color selection? Read »

Digging Into the Data of Our Customer Survey

Jan 5, 2016 |

As a followup to the recent post about our annual customer satisfaction survey, we wanted to dig into the data and share some of the overall results, to give you some more insights into how we’re using your feedback to improve our programs and services. Background: For the past three years, GSA’s Office of Citizen Read »

What’s in a Name? “Communities” in the Public and Private Sectors

Jul 15, 2015 |

Many of you are part of a government community. We lead a few of them here, and new ones are forming all the time. In fact, as I was writing this article, I stumbled upon a community for government Drupal users. A co-worker recently asked me for research on communities because she is trying to Read »

Keeping Vanity URLs in Check: A Few Criteria

Nov 28, 2014 |

Shortcuts, Vanity or Marketing URLs, are all names for the requests Web managers get to shorten Web addresses. The shortened links make it easy to share long links as well as track clicks on those links. On a recent discussion thread on the Web Managers Read »

Member Spotlight – Jill James, Dept. of Education

Aug 27, 2014 |

Welcome to the first edition of a new series of articles spotlighting members of our Government Web Manager Community. This month, we introduce Jill James, who’s the Senior Web Editor/Director for the Department of Education, in their Communications and Outreach Read »

Photo Carousels on Mobile Websites: Use With Caution!

Aug 13, 2014 |

You might recognize them by the user controls, if provided, that allow you to move from one newsy item to the next. They go by various names, including: carousel, slider, slideshow, banner, and gallery. Many government homepages have them. In a recent email exchange on Read »

Is It Tweet-Worthy?

Jun 30, 2014 |

The Web now contains over 1.51 billion pages of content, according to WorldWideWebSize.com. That’s a lot of reading material, and a lot of content competing with yours for attention. People won’t waste time (even a few seconds) on an article that doesn’t matter to them in some way—not when there are so many other interesting Read »

In the Beginning…of Web in Federal Government

Mar 12, 2014 |

With the 25th anniversary of the Web, we wanted to share stories from the beginnings of Web in the federal government and how online government has evolved in the years since. The State Department may have been one of the first, in 1991, with a Read »

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