USPTO

Color in Digital Design

Apr 4, 2017 |

How do we choose color in digital design? In print, we have the Pantone fan and what you see is what you get — as long as your printer is color calibrated. With computer monitors, one does not get such precision, even within one office. So how much time and effort do you spend on color selection? Read »

New Trademark App Open Source Code on GitHub

Nov 18, 2016 |

Improving the way the government delivers information technology (IT) solutions to its customers isn’t just a goal, it’s our mission. We at the U.S. Patent and Trademark Office know that by publishing our open source code, the public can help us come up with new and better IT solutions. In advance of the new Federal Read »

The Content Corner: On-The-Fly Content Strategies (Round-offs, Back Handsprings, & Double Twisting Layouts Not Required)

Aug 8, 2016 |

As effective marketers and communicators, we are constantly seeking new and improved ways to reach our audience or customer base. These days, our “online lives” intersect with every activity we are involved in, so timeliness is essential. With fresh ideas and engaging, perhaps interactive, content, we can literally make a difference in the lives of our Read »

The Data Briefing: Better Crowdsourced Federal Government Projects Through Cognitive Computing

May 25, 2016 |

Cognitive computing has been receiving a good deal of attention lately as more companies have been building intelligent agents. Ever since IBM Watson’s 2011 appearance on Jeopardy, cognitive computing has spread into healthcare, investing and even veterinary medicine. However, it is only recently that cognitive computing has spread into government applications. As the name implies, Read »

The Data Briefing: Introducing the U.S. Patent and Trademark Office’s New Open Data Portal

May 18, 2016 |

My first column when I came back from last year’s summer sabbatical was on the U.S. Patent and Trademark Office’s (USPTO) PatentsView project. Read »

Recap: How to Overcome Cultural Resistance to Agile in Government

Apr 22, 2016 |

Armed with the knowledge that ‘most studies suggest that losses are twice as powerful, psychologically, as gains,’ federal change agents can better prepare for possible cultural resistance as they begin to implement agile practices at their agencies. There are a variety of resistant-to-change personas (change is painful for most of us, but we dislike it Read »

The Data Briefing: Chatbots and the Rise of Conversational Commerce and Citizen Experience

Apr 20, 2016 |

Ten months ago, I wrote about the rise of the post-app world in which mobile personal assistants would do the work of five to 10 apps combined. These mobile personal assistants, now known as chatbots, would work through conversational interfaces (voice and instant messaging, for example). The idea is to build more natural interfaces for people Read »

The Data Briefing: Building an Open Government Data Ecosystem in the Federal Government

Apr 6, 2016 |

It has been over seven years since President Obama signed the executive order that launched the federal open data movement. Much progress has been made, and there is still more to do. Along with the United States, over 100 nations have started programs to provide open access to government data. From large metropolitan governments to Read »

The Data Briefing: An Interview with USAJOBS on New Changes to Their Data Services

Mar 30, 2016 |

The Office of Personnel Management released a new look and functionality to USAJOBS in February. I recently contacted Michelle Earley, the USAJOBS Program Manager, to ask about the changes to USAJOBS and the data it provides. 1. What are Read »

The Data Briefing: Three Significant Events in Federal Open Data This Past Week

Mar 23, 2016 |

Three recent stories demonstrate how opening up federal government data and using agile methods to create federal government software can spur innovation while saving tax money and helping the American public. In its Second Open Government National Action Plan (PDF, 639 KB, 5 pages, September 2014), the White House called for a government-wide policy on Read »

The Data Briefing: New Opportunities for American Cities and Communities Thanks to Open Data

Mar 16, 2016 |

Open data and APIs* have not only transformed the federal government; open data and APIs are also transforming tribal, state and local governments. Like federal agencies, some tribal, state and local governments are ahead of other governments in open data innovations. This situation reminds me of my earlier work with the Office of Intergovernmental Affairs Read »

The Data Briefing: Mobile Websites or Mobile Apps or Both?

Mar 9, 2016 |

The increasing sophistication of mobile devices has created many opportunities for developers. Thanks to APIs* and open data, developers can build thousands of mobile apps and mobile websites to meet users’ needs. This opportunity has created one of the most contentious debates in the mobile development community: mobile apps versus mobile websites? There is, yet, Read »

Using Code to Spur Innovation

Mar 8, 2016 |

This week, President Obama will travel to SxSW (South by Southwest) to talk about how we can use technology to tackle tough challenges. This underscores how important data—government data, in particular—is to improving and fueling our democracy forward. 2015 saw many open data milestones by agencies, including: New advancements in HHS’s syndication storefront New features Read »

The Data Briefing: Serving Citizen Developers Inside and Outside of the Federal Government

Mar 2, 2016 |

Citizen developers are people who do not work in information technology (IT) but have built IT applications. Back in the mid-80s, business people would smuggle in personal computers to run their spreadsheets and word processing applications (anyone remember VisiCalc and Bank Street Writer?) instead of having to rely on data processing departments. Today, citizen developers Read »

The Data Briefing: Demand-Driven Open Data at Health and Human Services

Feb 17, 2016 |

For many agencies, what data to make open is left up to the agency’s judgment. This has worked well as agencies do a good job in understanding the public’s needs for specific datasets. Even so, as developers and citizens begin using the open datasets, there is increasing demand for specific agency datasets. The issue is Read »

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