User Experience Community of Practice

Trends on Tuesday: Avoid the “App Graveyard”

Jul 29, 2014 | ,

Apps that are downloaded, used a few times and then never used again, are considered part of the “app graveyard.” In fact, 95% of apps are discarded within a month of download by users, according to Smashing Magazine. By focusing on creating a great user experience, you can make sure your agency apps are used Read »

Using Top Tasks to be Top-Notch: Federal Reserve Board Usability Case Study

Jul 2, 2014 |

In 2012, the Federal Reserve Board used the Top-task methodology to redesign our intranet, called Inside the Board, which had not been significantly updated since it was launched in 1995. After determining the top tasks the audience needs to accomplish on a website, you can run usability tests to gain knowledge and improve the site. The project Read »

What Happened at Our User Experience Summit (with slides!)

Feb 3, 2014 |

We were hoping for 30, but we got more than 100 user experience professionals and novices on Jan 28, 2014, for our User Experience (UX) Summit at the General Services Administration. The event was sponsored by the User Experience Community of Practice and the Read »