Summary: Significant strides in improving public access to scholarly publications and digital data help usher in an era of open science. This week marks the 8th annual Open Access Week, when individuals and organizations around the world celebrate the value of opening up online access to the results of scholarly research. It is an opportune time to highlight the considerable progress that Federal departments and agencies have made increasing public access to the results of Federally-supported scientific research and advancing the broader notion of open science.
U.S. Environmental Protection Agency
Federal agencies confront tough problems every day. In searching for solutions, agencies will want to attract different perspectives, test new products, build capacity and communities, and increase public awareness. How do they do it? The answer: open innovation. Federal agencies need to engage and collaborate with all sectors of society, a task made easier by online technologies, says a Government Accountability Office (GAO) report issued last week. OPEN INNOVATION: Practices to Engage Citizens and Effectively Implement Federal Initiatives is accompanied by an infographic and podcast, all well worth your while.
Summary: EPA, FDA, and USDA unveil two documents as part of the Administration’s continuing effort to modernize the Federal regulatory system for biotechnology products. Today, the Federal government has taken an important step to ensure public confidence in the regulatory system for biotechnology products and to improve the transparency, predictability, coordination, and, ultimately, efficiency of that system. In 1986, the White House Office of Science and Technology Policy (OSTP) issued the Coordinated Framework for the Regulation of Biotechnology, which outlined a comprehensive Federal regulatory policy for ensuring the safety of biotechnology products.
This spring, the eRegulations Notice & Comment team began building out a new feature set for the platform — adding the ability for agencies with proposed regulations to show the public more precisely the changes being proposed and allow agencies to receive more granular, contextual, and better-organized comments. One of the challenges we wrestled with was how to share our work out frequently and openly with the dozens of interested parties, while not making that a blocker in focusing on our work of doing many demos for the many different parties interested in and informing our work.
Americans Use Public Data to Improve the Lives of Fellow Citizens Data is one of our most important national assets. It informs our policy and our national priorities. But as we have seen time and time again, the most effective way to govern is to engage with the public directly. Thanks to the President’s Executive Order requiring that agencies make data open, we are democratizing access to data.
The art of storytelling has been around since the dawn of mankind. Storytelling remains relevant today, and a recent effort by the Environmental Protection Agency (EPA) shows how agencies can use storytelling to showcase great projects while also teaching employees new communication strategies. Over the past year, Chris Reed, an environmental protection specialist in EPA’s Office of Policy, led a nationwide team that produced a set of 30 videos that highlight sustainability initiatives within the agency.
Last month, I worked to create a “Citizen Science Passport” for the federal agencies participating in the USA Science and Engineering Festival. Seven federal agencies offered some form of crowdsourcing or citizen science activity at their booths such as the U.S. Department of Agriculture’s exhibit on food safety or Environmental Protection Agency’s build-your-own air monitoring kit. Attendees would participate in each of the agency’s citizen science activity to receive a stamp on their passport.
We’ve added agency-specific dashboards to analytics.usa.gov! Starting today, you’ll see a dropdown from the main analytics.usa.gov page that allows you to view the same dashboard, but filtered for websites that are administered by one of 10 specific agencies: Department of Commerce Department of Education Department of Energy Department of the Interior Department of Justice Department of Veterans Affairs Environmental Protection Agency National Aeronautics and Space Administration National Archives and Records Administration Small Business Administration What Do These Pages Show Me?
Agencies have used an open data competition approach in their quest to provide anytime, anywhere government. For example, in 2011, the Environmental Protection Agency (EPA) conducted the Apps for the Environment challenge and has a hub for apps created using EPA data. Here’s an update on challenges hosted by other agencies: The National Institute of Standards and Technology (NIST), hosted a nationwide Reference Data Challenge to create mobile apps through Devpost.
There’s more than one way to harness the wisdom of the crowd. In honor of December’s monthly theme, we’re diving into and defining the various ways that federal agencies use public contributions to meet real needs and fulfill important objectives. Crowdsourcing Two’s company, three’s a crowd—and getting input from many is crowdsourcing. A White House blog post defined crowdsourcing as “a process in which individuals or organizations submit an open call for voluntary contributions from a large group of unknown individuals (“the crowd”) or, in some cases, a bounded group of trusted individuals or experts.
We’ve heard the phrase a million times: Nobody does it alone. Still, it rings true no matter what you’re trying to accomplish. When it comes to crowdsourcing competitions, government agencies are making breakthroughs in a variety of fields by partnering with companies, nonprofit organizations and others beyond the federal framework. The White House announced more than 20 new prize competitions in October, many of them collaborations with industry and academia.
This month we’re highlighting articles about challenge competitions and crowdsourcing across the federal government. Federal agencies can gain a wealth of ideas, services, solutions and products by asking a large, diverse crowd to contribute their talents and skills. Simply put, crowdsourcing means engaging the crowd. Often referred to as a form of open collaboration or innovation, crowdsourcing takes many forms, including challenges (or prize competitions), hackathons, data jams, code-a-thons, workplace surveys, open ideation, micro-tasks or micro-work, citizen science, and crowdfunding.
Over the past year, the Environmental Protection Agency (EPA) has undertaken a broad initiative to transform the way it delivers digital services. We’ve been working hand-in-hand with the EPA to make this transformation a success by supporting such programs as eManifest. Working with 18F is just one of many ways in which the EPA is trying to build greater capacity for delivering valuable, high-quality digital services. They are also working on ways to contract with high-quality digital service vendors, which is why the EPA just released a Request for Information (RFI) for creating an Environmental Digital Services marketplace.
On September 1, U.S. Citizenship and Immigration Services (USCIS) hosted our first Twitter Office Hours, a Twitter chat for USCIS customers. The purpose of this pilot event was to offer our customers a different way to engage with us. We aimed to leverage Twitter to answer questions on our agency’s programs and policies and to counter rumors and incorrect information that exist in the public sphere. We were inspired to launch this event after hearing about the popular Office Hours hosted by the Free Application for Federal Student Aid (FAFSA) team at the Department of Education.
Marketing and public education is an essential part of any successful prize competition. The good news for federal agencies working with tight budgets is that both can be accomplished without breaking the bank. “We have found other ways than spending a lot of money,” said Denice Shaw, senior advisor to the Chief Innovation Officer at the U.S. Environmental Protection Agency (EPA). Shaw joined two marketing experts from XPRIZE, October 20, for the latest webinar in the Expert Training Series: How to Design & Operate Prizes to Maximize Success, a seven-part educational forum on incentivized prize competitions.
On October 19th, NIH brought together nearly 1,500 digital and health experts in person and via webcast. The event featured two keynote speakers and panels that showcased the unique perspectives of patients and caregivers, health communicators, health professionals and scientists. Susannah Fox, Chief Technology Officer of the U.S. Department of Health and Human Services (HHS), said we have entered the “third digital era.” First we connected documents, then we connected people.
Providing professional development for over 100,000 employees is no easy task. To build on the existing skills of their workforce, the U.S. Department of Agriculture (USDA) has piloted AgOpportunity, a program that matches USDA employees with projects that need their skills and interest. The idea for AgOpportunity came from the Partnership for Public Service’s Excellence in Government (EIG) Fellowship program. As part of the year-long program, fellows were split into teams and charged with creating a results-orientated program that could effect real change in government.
In a call to action issued Oct. 7, the White House announced several new programs challenging citizens to help federal agencies solve problems in areas ranging from space exploration to education. Hosted in conjunction with Georgetown University, the Case Foundation and the Joyce Foundation, the event featured activities and discussions aimed at creating more ambitious and effective cross-sector prize competitions. Tom Kalil, deputy director for technology and innovation for White House Office of Science and Technology Policy (OSTP), used the forum to issue a challenge of his own to the invite-only crowd, which consisted of prize experts from government, industry and academia.
Information technology is everywhere. How we communicate, and how we share with one another has gone digital, saving paper, time, money, and making it easier to get information faster and more reliably. Forty-three years ago, when the Clean Water Act was enacted, things moved a little slower. But the significance and impact of this important law remains today. It has helped clean up our lakes and rivers, and ensure that Americans are drinking safe water so we can live active, healthy lives.
Our children spend a lot of time at school. Multiple studies have shown a direct correlation between the learning environment and student behavior. Poorly maintained school facilities with run-down buildings, broken windows, etc., lead to disorderly conduct in students, affect their ability to concentrate and learn, affect teachers, pose health risks, and reduce overall community satisfaction. One environmental factor that can affect the performance and health of students and staff alike is indoor air quality (IAQ).
For the past several weeks, I have been inflicting you with my recent dive down the rabbit hole of natural language generation and the larger discipline of natural language algorithms. Most of the focus has been on the power of natural language generation and how it can help you rapidly produce content on a wide array of topics in an easy to read format with little effort on the part of a human.
The National Institute of Standards and Technology (NIST) wants YOU to help them build native apps. NIST launched the Reference Data Challenge to improve the way the agency shares scientific reference data. They want third party developers from around the country to build native apps that aggregate and improve the usability of free NIST datasets and resources. They are offering $45,000 in prize money and are taking submissions until the end of September.
The #SocialGov Community is coming up on three years of hard work and pushing the boundaries on using social tools across the federal government. I’d like to start this round up by taking a look at the event we hosted last year, State of the #SocialGov 2014: 2 Years of Smashing Silos + Elevating Citizen Services with Social Media. Justin Herman, #SocialGov Community Lead, moderated a talk looking at the work delivered by the SocialGov CoP over the past 2 years and looked ahead to the next year.
Users don’t like surprises. Unexpected or unwanted content undermines the credibility of your agency and frustrates users who come to your website looking for specific information. Using links appropriately in your website content is one way to build trust with users, according to an article by Kara Pernice of the Nielsen Norman Group. Here’s a real life example: If the link above led to an article about 3D printing, you’d probably be pretty annoyed right now.
As we move into 2015, the amount of data available in the digital ecosystem will increase very rapidly because of the Internet of Things (IoT), social media and wearable tech. In the future, the problem lies not only with data collection, but with what one does with the data. Big Data, one of the main and recurring buzzwords of the digital century, will remain important, but will force us to answer the question of what we will do with the data.
Crowdsourcing and prize competitions can take many forms, which makes them a great open innovation tool. A large group of federal agencies and other partners has launched a competition that also involves a secondary crowdsourcing element. The Nutrient Sensor Challenge is a market stimulation prize competition to accelerate the development of affordable, accurate, and reliable sensors for measuring nutrient levels in water. Nutrients are a natural part of ecosystems, but too much nitrogen and phosphorus causes big problems: harmful algal blooms can make pets and children sick, green water can shut down recreation, and species kills can result from impaired water conditions.
This month we’ll be highlighting articles about crowdsourcing. These are the programs that use a variety of online mechanisms to get ideas, services, solutions, and products by asking a large, diverse crowd to contribute their expertise, talents, and skills. Among the mechanisms are hackathons, data jams, code-a-thons, prize competitions, workplace surveys, open ideation, micro-tasks or microwork, citizen science, crowdfunding, and more. A brief look at history outlines a few notable prize competitions, crowdsourcing where solvers are given a task and winners are awarded a prize: The X-Prize and its many iterations from personal space flight to unlocking the secrets of the ocean, Charles Lindburgh’s flight across the Atlantic for the Orteig Prize, and the 300 year-old Longitude Prize, launched by an act of Parliament in Britain to determine a ship’s longitude with the goal of reducing shipwrecks.
The new second draft of the U.S. Public Participation Playbook incorporates changes that were proposed from nearly 100 suggestions submitted after the first week of public comment, with more improvements to come. We still need your contributions for this groundbreaking new collaborative resource to measurably improve our participatory public services across government, and would like to take this opportunity to share what we have learned so far.
On September 6, 2013 at 11:27 p.m., EDT., viewers tuned in through the Internet to watch NASA launch its Lunar Atmosphere and Dust Environment Explorer (LADEE) spacecraft. As viewers logged onto the website, something unusual happened. For the first time, metrics indicated that NASA.gov’s mobile users outpaced their desktop users. 93 percent of their viewers were watching the launch from a mobile device. At the time, NASA Web managers were already considering changing their website.
We are all collecting a lot of performance data across our digital properties and DigitalGov University has hosted many events on the collection, reporting and strategizing around metrics. DigitalGov has shared many posts on these topics as well. So we thought it would be great to curate these events and posts for easy reference and sharing. Data Collection If you are having a hard time measuring the success of your social media efforts, email campaigns or even your website, these are some of the events that’ll help.
Uncovering meaningful analytics from months or years of Web metrics is daunting, at best. So how do you make great Web improvements using metrics? Whether you’re just getting started in Web analytics or you want to take your program to the next level, you should focus on accurate data, customer service, and concrete goals, said Sam Bronson, Web Analytics Program Manager at the Environmental Protection Agency (EPA), in a Sept.
Access to clean water is fast becoming a vital issue in the 21st century. Changing climate patterns are drying up aquifers and limiting the amount of water runoff from thawing snow packs. Drought conditions in California are effecting hydroelectric production while dry conditions in the West have increased the frequency and harmful effects of forest fire. Monitoring and mapping water conditions across the U.S. is a vital government service.
There are many ways the public can get information from the federal government. For example, you can check out Data.gov to find scores of datasets and APIs, agency websites for information about their work, or other important information in online FOIA Libraries. Or you can also just ask for it. Since 1966, the Freedom of Information Act, FOIA, has granted the public the right to access information from the federal government.
As Web analysts, your customers and their needs can vary greatly. One minute you are leading an analysis that will influence strategic decisions, the next you are distributing reports to folks who will never use them, but just have to have them. Sometimes, in the darkest hours, it can become more of the latter. That’s when you risk falling into a routine; when you risk forgetting the real power of Web analytics—effecting change.
How can you find the top 5 users of your open data? We were recently asked this question on the Open Data listserv, and while this information can be a good measure of success for open data programs, we also figured some of the answers shared would be of interest to the broader community. This blog post seeks to summarize and clarify those answers. What Defines a Top Third-Party Developer?
Most people relate the term “heat map” with something they see during the weather forecast on the nightly news, those colorful maps that vividly illustrate how hot it’s going to be during an impending heat wave. The word “heat map” may not usually however, conjure up images of a widely used Web usability tool; but for those who manage Environmental Protection Agency’s (EPA) website, that is exactly what the phrase brings to mind.
The Department of Health and Human Service’s Mobile REMM App provides physicians and emergency medical staff with the latest and greatest information concerning radioactive and nuclear emergencies. Available on iOS, Android, and Blackberry platforms, the native application showcases comprehensive information concerning dose estimators and resources to initiate a variety of triages on site without requiring mobile connectivity. After its April update to 2.0.1, users now have access to management algorithms that provide scenario-based flowcharts to help in treatment decision making.
Now that Thunderclap has been approved for government use for nearly a year, we checked in with two agencies that have successfully used the crowd-speaking tool to rally their supporters and amplify their messages. In case you missed it, you can replay the webinar. [youtube=http://www.youtube.com/watch?v=QuACkq02GVw&w=600] What Makes a Thunderclap? Nicholas Garlow, public affairs specialist with the Department of Health and Human Services (HHS) used Thunderclap to support Open Enrollment Season for Healthcare.
At the DigitalGov Citizen Services Summit last Friday, Jacob Parcell, Manager, Mobile Programs at the General Services Administration led a panel on the challenges and benefits of Inter-Agency work. The other panels were on performance analysis, customer service across channels, and public private partnerships. “The challenges are real,” said Parcell, who quoted President Obama’s famous salmon quandary: “The Interior Department is in charge of salmon while they’re in fresh water, but the Commerce Department handles them when they’re in saltwater,” Obama said.
At the DigitalGov Citizen Services Summit last Friday, more than 200 innovators across government and industry came together to share how digital services can improve citizen services and reduce cost. Four panels convened to share information on performance analysis, customer service across channels, public private partnerships and inter-agency work. We have a recap of the Performance Analysis Panel below. How do you show and track performance in 21st century digital government?
Our fabulous colleague Jeanne Holm is ready for the #hackforchange events this weekend and summarized some tips, notes and links to resources on Data.gov. Great things will happen this weekend! Remember, if you hear about great uses of government data, let everyone know by tweeting #hackforchange or mention @usdatagov. The Data.gov team is organizing a webinar in a week, showcasing some of the best outcomes and hosting lightning talks by the developers and designers.
Do you want to build an application, product or business that uses Census Bureau data? There are opportunities to give feedback and get involved. Two years ago, the Census Bureau launched its application programming interface (API), giving developers access to a variety of high value data sets, including our flagship 2010 Census and American Community Survey five-year estimates. These estimates provide statistics for every neighborhood in the nation, allowing developers to create new tools to help better understand their communities and solve real world issues.
We won’t build the government of the 21st century by drawing within the lines. We don’t have to tell you the hard work of building a digital government doesn’t exist in a vacuum or a bubble. Show us social media without mobile, Web without data and user experience without APIs. You can’t? That’s right—in reality, digital government intersects and cuts across boundaries every day in order to deliver the digital goods.
Let’s face it: Some of us work to live. Some live to work. And all of us look forward to pay day. If you work for the Department of Defense, the Executive Office of the President, the Environmental Protection Agency, the Department of Energy, the Department of Veterans Affairs, the Department of Health and Human Services or the Broadcasting Board of Governors, chances are that you are one of 6.
Videographers in the federal government come from a variety of backgrounds—commercial television news, the armed services or broadcast/film school. Many of these individuals continue to hone their craft through the years, adopting new technology, taking training courses, learning new editing software, and expanding skill sets to add graphics, animation and photography capabilities to their production toolbox. With the growing need for video content for communicating messages internally to agency/department employees, or educating and informing the American public through social media, there’s a growing number of people in federal service who are picking up recording devices to tell video stories.
Earth Day is next week, so today instead of featuring one mobile product like we do every Thursday, we’re highlighting how the U.S. Environmental Protection Agency is tackling mobile to help empower citizen environmental decisions. Currently, you can access EPA’s mobile website, a number of EPA apps, and the agency has a dedicated team working on mobile product decisions. Last month, EPA reported on the status of current mobile projects.
The script is king when it comes to creating a video. Once you have the words, it’s the pictures that will tell the story. Storyboards are a key component in video production. They serve as a guide during the production process, allowing the video producer to determine how the use of footage, sound bites, audio (music, sound effects, natural sound) and graphics, will effectively communicate the key messages before production begins.
In his May 23rd, 2012 Presidential Memorandum, President Obama directed Executive Departments and Agencies to: Implement the requirements of the Digital Government Strategy, and Create a page at www.[agency].gov/digitalstrategy to publicly report progress of this implementation. Consistent with Milestone Actions #2.1 (open data) and #7.1 (mobile optimization), agencies will post candidate data sets and services to open up over the next several months on these pages.