U.S. Digital Service

Government Launches Login.Gov to Simplify Access to Public Services

Aug 28, 2017 | ,

Joel Minton, a member of the U.S. Digital Service, is working with GSA’s Technology Transformation Service as the director of login.gov. Tom Mills is the Chief Technology Architect at U.S. Customs and Border Protection. In early April, the U.S. Digital Service and 18F launched login.gov, a single sign-on solution for government websites that will enable Read »

Government Launches Login.Gov to Simplify Access to Public Services

Vets.gov: A Modern Software Development Environment in Government

Jul 3, 2017 | ,

When people think of government software, they often think of COBOL and PowerBuilder 5, with manual software deploys every three to six months on a fixed number of machines in a government-run data center. This perception is sometimes justified, but sometimes entirely wrong. Regardless, the perception makes many developers reluctant to work for the government Read »

Mythbuster’s Guide to Accessibility: What We’ve Learned About 508 Compliance That All Technologists Can Use

Mar 22, 2017 |

As government technology improves and accelerates, the U.S. Digital Service has the opportunity to improve the most critical public-facing services across agencies. The services and products we create need to be accessible to everyone. Too often, we’ve seen others neglect accessibility because of some common misconceptions that make things difficult. In this post, we’ll debunk Read »

The Content Corner: Branches—Stick to the Vine

Apr 18, 2016 |

A branch that does not stick to its source of nutrition will wither away and die. Just ask anyone who has received a bouquet of beautiful flowers about how long they really last. In the same way, as communicators we must stay connected to our audience, or we risk the chance of fading away into Read »

Three Teams Using the Draft U.S. Web Design Standards Talk about Their Experiences

Apr 6, 2016 |

In the five months since we launched the Draft U.S. Web Design Standards — the U.S. government’s very own set of common UI components and visual styles for websites — over a dozen websites have used components of the Draft Standards on their sites. Recently, we talked to three federal web designers about their experiences Read »

18F Reflects on Their Most Meaningful Projects in 2015

Dec 29, 2015 |

2015 was a big year for 18F. We almost doubled in size, worked with 28 different agency partners, and released products ranging from Design Method Cards to cloud.gov. Internally, we improved onboarding and our documentation by releasing guides on topics as diverse as content, accessibility, and creating good open source projects. To mark the end Read »

Introducing the U.S. Web Design Standards

Sep 28, 2015 | , , ,

Joanne is a young Army Veteran who is looking to make use of her GI Bill Benefits and apply for federal student loans to attend college. In trying to access the federal programs which will allow her to afford college, Joanne must navigate the websites of multiple agencies. She finds dozens of government websites which Read »

Under the Hood: Building a New College Scorecard with Students

Sep 18, 2015 |

Summary: How the U.S. Digital Service worked with students, families, schools, developers and teams across the federal government to rebuild the new College Scorecard tool. My niece is a smart kid. I’m biased, but I swear she is. And just as I started working on the College Scorecard project as the U.S. Digital Service’s new Read »

Are FAQs Still Relevant?

Apr 27, 2015 |

Users have questions. Your content and website navigation can help them find answers, or potentially cause frustration. One tool for answering questions is up for debate: are FAQ sections still relevant in 2015, or are they a relic of bygone days? Nielsen Norman Group recently published two articles arguing for the continued use and usefulness Read »

US, Canada, and Mexico Collaborate to Improve Open Government and Digital Services

Mar 13, 2015 |

Many forces are converging to strengthen the political, economic and commercial ties that bind the United States, Canada and Mexico. The GSA Office of Citizen Services and Innovative Technologies (OCSIT) has anticipated this drive toward collaboration for decades, building a network of links among the three nations’ Chief Information Officers and other national technology and Read »

Keeping Peace Corps Volunteers Healthy, One Text at a Time

Nov 3, 2014 | ,

Today, refilling your medicine cabinet with bandages and over the counter medicine from your local drugstore may seem like a trivial task, but for Peace Corps volunteers working in remote villages around the world, this task can be much more challenging. As we take steps to forge a 21st century Read »

Delivering a Customer-Focused Government Through Smarter IT

Aug 12, 2014 | , ,

As technology changes, government must change with it to address new challenges and take advantage of new opportunities. This Administration has made important strides in modernizing government so that it serves its constituents more effectively and efficiently, but we know there is much more to do. Last year, a group of digital and technology experts Read »