U.S. Department Of Labor

Government Launches Login.Gov to Simplify Access to Public Services

Aug 28, 2017 | ,

Joel Minton, a member of the U.S. Digital Service, is working with GSA’s Technology Transformation Service as the director of login.gov. Tom Mills is the Chief Technology Architect at U.S. Customs and Border Protection. In early April, the U.S. Digital Service and 18F launched login.gov, a single sign-on solution for government websites that will enable Read »

Government Launches Login.Gov to Simplify Access to Public Services

7 Years of Open Data

May 26, 2016 |

In its seventh year as home to the U.S. Government’s open data, Data.gov continues to serve millions of people worldwide, from researchers and civic hackers, to businesses and citizens. These users have created apps, launched new products and services, and have improved transparency and openness, making the U.S. Government more accountable and responsive to the Read »

Accessible Workplace Technology: Signed, Sealed, Delivered

May 10, 2016 |

Last week, I had a brush with a bona fide music legend — the great Stevie Wonder. Was I starstruck? Of course. I’ve long admired his musical accomplishments and advocacy for people with disabilities. His appearance at the Grammy Awards in February highlighted once again the need to improve accessible technology, particularly in the workplace. Read »

Worth a Thousand Words? Announcing Ready-to-Go Interactive Graphics with BLS News Releases

Apr 12, 2016 |

Last spring I wrote about how we’ve been using more and better charts and maps to help you understand our statistics. Today I’m excited to tell you about a new set of graphical tools to make our news releases more illuminating at the moment of their posting. Read »

Creating a Culture of Engagement – Webinar Recap

Mar 18, 2016 | ,

Employee engagement, evidenced by displays of dedication, persistence, effort and overall attachment to organization and mission, is a key factor in business success, but it can be a struggle for government organizations. Organizational leaders seeking to cultivate a culture of engagement need tangible examples of how to successfully move the needle in a positive direction. Read »

Using Code to Spur Innovation

Mar 8, 2016 |

This week, President Obama will travel to SxSW (South by Southwest) to talk about how we can use technology to tackle tough challenges. This underscores how important data—government data, in particular—is to improving and fueling our democracy forward. 2015 saw many open data milestones by agencies, including: New advancements in HHS’s syndication storefront New features Read »

The Data Briefing: Does the Federal Government Have an Obligation to Educate Open Data Users?

Dec 16, 2015 |

Pop quiz on statistics and data science (answers at the end of the article): 1) I have some data on accidents at railroad crossings. One variable indicates the compass direction a railroad crossing faces (North, Northwest, Northeast, and so on). This variable is a/an: Ordinal Categorical Directional Interval 2) I have some ordinal data that Read »

CX Data in Action Series: Case Study #1

Dec 7, 2015 | ,

It’s not new that agencies are inundated with data, but what data should you collect to improve your agency’s programs and enhance the customer experience? The Department of Labor’s Employee Benefit Security Administration’s (EBSA) has been perfecting their process to collect actionable data for the past 14 years. EBSA is a regulatory agency that develops Read »

The Data Briefing: Highlights from 300 Federal Mobile Moments

Oct 21, 2015 |

DigitalGov’s theme this month is mobile moments, which explores the impact of mobile applications in the federal government. For this post, I am examining the more than 300 mobile apps created by the federal government. An updated list of federal mobile apps is on USA.gov. According to the list, 73 federal organizations have released mobile apps on a wide Read »

Track Time and Wages with Labor’s Timesheet App

Sep 24, 2015 |

Believe it or not, even a couple years ago, I was using pen and paper to record and track the hours I worked. It was definitely a chore, reconciling work hours with leave, overtime and any number of other entries, week after week. However, in these times of mobile apps for almost anything, several products Read »

How a Two-Day Sprint Moved an Agency Twenty Years Forward

Sep 21, 2015 |

At 18F Consulting, we experiment with ways to empower agencies to build cost-efficient, excellent digital solutions. Recently we partnered with the Department of Labor’s Wage and Hour Division (WHD) to run a two day “Design/Dev Agile Sprint.” Background: Investigators in Wage and Hour Division The Department of Labor’s Wage and Hour Division is responsible for Read »

Safety and Transparency Through Data

Jul 1, 2015 |

You have the right to a safe workplace—and so do the employees at your favorite café, the local hospital and the construction company renovating homes in your neighborhood. But how can you tell if the businesses you patronize Read »

The Content Corner: Telling Your Story

Jun 29, 2015 |

Storytelling plays an important role in helping to establish the human connection that is often lost in today’s digital deluge of information, shares and tweets. A large amount of the content we consume today is derivative, second-hand, and generally passes through us like a breeze. But by using a method of sharing content that is as Read »

Using Section 508 Guidance to Improve the Accessibility of Government Services

Jun 5, 2015 |

Section 508 of the Rehabilitation Act requires federal agencies to use accessible information and communication technology (ICT), whether procured, developed, or maintained. Since the U.S. Access Board issued regulations for the law in 2000, much implementation guidance has been prepared by various agencies. While the regulations are being refreshed to account for changes in ICT over Read »

The Content Corner: Connecting With Customers at Labor

May 18, 2015 |

Here at DigitalGov, customer service is a focal theme during the month of May, and by some type of cosmic chance, I was invited to share my insights on content strategy and content creation at a Customer Service Community of Practice event at the Department of Labor. The event focused on topics I commonly discuss here Read »

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