U.S. Department of Education

Why Go Responsive? Here’s What Feds Are Saying

Mar 24, 2014 |

Responsive Web design implementations in the federal government have members of the Mobile Gov Community of Practice asking what is responsive Web design and how do we do it? In February, the Read »

Department of Education goes responsive (again) with FSA’s new Financial Aid Toolkit

Feb 26, 2014

Money for college? It’s never too early — or too late, for that matter — to start schooling oneself in the possibilities of federal financial aid. Following in the footsteps of their StudentAid.gov website, the digital team at Ed.gov’s Federal Student Aid (FSA) closed out 2013 with the launch of FinancialAidToolkit.ed.gov, a “sister” site featuring Read »

Responsive Web Design Workshop: Why, How and What’s Next?

Jan 30, 2014 |

Responsive web design has been a beacon of light in the darkness of mobile strategy for many federal agencies. Many agencies have implemented it and many others are exploring this approach to Mobile Gov. There are still many other questions about responsive web Read »

Innovation Means More, Better, Cost Effective Digital Training

Jan 28, 2014 |

A recent FedTech Magazine article asked, Read »

StudentAid.gov’s 1st Year: What We’ve Learned and Where We’re Going

Sep 13, 2013 |

Guest post by Brenda Wensil, Chief Customer Experience Officer for Federal Student Aid. Established in late 2010, FSA’s Customer Experience Office is responsible for identifying, measuring and reporting customer expectations and satisfaction with the financial aid services and products offered at Federal Student Aid. In my last post, Read »

How the Department of Education Automated Publication of Press Releases

Nov 21, 2012 |

A case study on how the Department of Education used the Drupal content management system (CMS) to publish press releases as structured content to automatically generate listing pages and reduce errors and posting time. The Challenge The Department of Education was posting press releases using a system that posted them as static HTML files. The Read »

Agency Digital Strategy Pages

Aug 22, 2012 |

In his May 23rd, 2012 Presidential Memorandum, President Obama directed Executive Departments and Agencies to: Implement the requirements of the Digital Government Strategy, and Create a page at www.[agency].gov/digitalstrategy to publicly report progress of this implementation. Consistent with Milestone Actions #2.1 (open data) and #7.1 (mobile optimization), agencies will post candidate data sets and services to Read »

Agile “Sprinting” to Digital Governance Recommendations

Aug 12, 2012 |

To help agencies produce better decision-making across the organization about how to best spend resources on digital services and manage their data, the Digital Government Strategy tasked the Digital Services Advisory Group with “recommending guidelines on agency-wide governance structure for developing and Read »

Making Mobile Gov Project

Jun 21, 2011 |

Making Mobile Gov was a three phase multi-media project created by the MobileGov Community of Practice to help federal agencies discover, discuss and design a citizen-centric path to mobile government services and information. Held during the summer 2011, this project served three strategic goals: Educate—provide resources for mobile evangelists to help inform decision makers on Read »