The United States Social Security Administration

Why Your User Experience Must Include Design for Accessibility

Oct 16, 2015 |

Too often, usability and accessibility are confused with each other by our clients (stakeholders). They shouldn’t be, because while they are related, they are very different. So, how do you bring these two concepts together? They should really be working side-by-side throughout the ENTIRE process. This might seem like a no-brainer but it can be Read »

Track Time and Wages with Labor’s Timesheet App

Sep 24, 2015 |

Believe it or not, even a couple years ago, I was using pen and paper to record and track the hours I worked. It was definitely a chore, reconciling work hours with leave, overtime and any number of other entries, week after week. However, in these times of mobile apps for almost anything, several products Read »

USGS is Asking If You Felt It: Latest Earthquakes

Jul 30, 2015 |

Having experienced everything from little tremors to violent shaking, I know what it is like to live in an earthquake zone. Hiding below a large table or under the sturdy doorframe, and at times with the Read »

Using Section 508 Guidance to Improve the Accessibility of Government Services

Jun 5, 2015 |

Section 508 of the Rehabilitation Act requires federal agencies to use accessible information and communication technology (ICT), whether procured, developed, or maintained. Since the U.S. Access Board issued regulations for the law in 2000, much implementation guidance has been prepared by various agencies. While the regulations are being refreshed to account for changes in ICT over Read »

Spanish Language Mobile Apps from Gobierno.USA.gov

Jan 15, 2015 |

In mobile app development, if you aren’t making it multilingual, you miss providing anytime, anywhere information and services to important mobile-only audiences. Regular DigitalGov readers know that we’ve touched on Hispanic mobile trends before, including the high rates of mobile usage among Hispanic millennials. Today, we’re highlighting five Spanish language Read »

Trends on Tuesday: Avoid the Testing Black Hole

Sep 23, 2014 |

Remember the Golden Age of Web development? A time long ago when there were only five desktop browsers to support, a few different screen sizes and every user connected via broadband? Well, those days are over. With the advent of mobile Web Read »

Multilingual Digital Content

Jul 1, 2014 | ,

Federal agencies are required to provide meaningful access to government information to people with limited English proficiency. This applies to your agency’s digital content too. You need to determine how much information you need to provide in other languages, based on an assessment of your audience. Read »

Government Open and Structured Content Models Are Here!

May 5, 2014 |

Smartphones, tablets, Twitter, Facebook, Instagram, not to mention your agency’s desktop website, are all clamoring for information, but sliced and diced in different ways. How can you make your content adaptive for efficient delivery to all of these mediums? Structured content and open content models can help you create content that Read »

Social Security’s Mobile Website

May 30, 2013 |

The Social Security Administration recently announced their new optimized mobile website which is compatible with Android, Blackberry, iPhone, and Windows devices. The mobile website offers a user friendly tabular icon driven navigation, which makes it very easy to find information anytime, anywhere. This mobile website was Read »

Agency Digital Strategy Pages

Aug 22, 2012 |

In his May 23rd, 2012 Presidential Memorandum, President Obama directed Executive Departments and Agencies to: Implement the requirements of the Digital Government Strategy, and Create a page at www.[agency].gov/digitalstrategy to publicly report progress of this implementation. Consistent with Milestone Actions #2.1 (open data) and #7.1 (mobile optimization), agencies will post candidate data sets and services to Read »