NCI

Turning Data Into Action—DigitalGov Summit Recap

Jun 3, 2014 |

At the DigitalGov Citizen Services Summit last Friday, more than 200 innovators across government and industry came together to share how digital services can improve citizen services and reduce cost. Four panels convened to share information on performance analysis, customer service across channels, public private partnerships and inter-agency work. We have a recap of the Read »

Need Help Responding to Facebook & Twitter Questions? Use Your Contact Center Customer Service Experts

Apr 30, 2014 |

Government agencies are always looking for better ways to connect with their audiences while making more effective use of existing (or shrinking) resources. To that end, many agencies—including ours, the National Cancer Institute—have begun to use social media platforms to help serve the communications mission. As these tools have become more widely used, NCI’s Contact Read »

What Happened at Our User Experience Summit (with slides!)

Feb 3, 2014 |

We were hoping for 30, but we got more than 100 user experience professionals and novices on Jan 28, 2014, for our User Experience (UX) Summit at the General Services Administration. The event was sponsored by the User Experience Community of Practice and the Read »

Responsive Web Design Workshop: Why, How and What’s Next?

Jan 30, 2014 |

Responsive web design has been a beacon of light in the darkness of mobile strategy for many federal agencies. Many agencies have implemented it and many others are exploring this approach to Mobile Gov. There are still many other questions about responsive web Read »

Why NCI Moved to a Structured Content Model

Jul 25, 2013 |

Wikipedia says that structured content refers to information that’s been broken down and classified using metadata. It can also refer to information that’s been classified using XML or other standard or proprietary forms of metadata. The National Institutes of Health’s National Cancer Institute (NIH/NCI) move to structured Read »

NCI QuitPal App

Mar 14, 2013

NCI QuitPal is a free smartphone app developed by the National Cancer Institute of the National Institutes of Health to support smokers working to become smoke-free. This interactive app, available on the iOS platform, was developed using proven quit Read »

Taking Cancer.gov Mobile

Oct 2, 2012 |

Mobile Gov Experiences are agency stories about creating anytime, anywhere, any device government services and info. This entry is a story shared by National Cancer Institute. The National Cancer Institute (NCI), the nation’s leading cancer research agency and part of the National Institutes of Health has a legislative mandate to collect, organize, and disseminate the Read »