NCI

Meeting Patients Where They Are: Liberating Clinical Trials Data Under the Cancer Moonshot

Nov 16, 2016 | ,

Cancer clinical trials are a critically important step on the pathway for new or improved treatments to make their way to patients in clinics and hospitals in towns and cities across the country. Patients and their loved ones are relying on these rigorous studies to determine whether promising new therapies and approaches might extend how Read »

Texting is Another Way to Make Mobile Moments

Oct 26, 2015 |

There are several things federal agencies need to think about in the mobile space. Is my website responsive, so that consumers can view it on any device (desktop/laptop, tablet, smartphone)? Do I have mobile apps that fill citizen needs? But does texting have a place in the U.S. government, as we strive to serve citizens Read »

#NIHDigital Summit: Optimizing Digital to Reach Patients, Scientists, Clinicians and the Public

Oct 26, 2015 |

On October 19th, NIH brought together nearly 1,500 digital and health experts in person and via webcast. The event featured two keynote speakers and panels that showcased the unique perspectives of patients and caregivers, health Read »

National Cancer Institute’s Smokefree Tools

Oct 8, 2015 |

Went a little too far with a bad habit? Do you or someone you love have difficulty putting down the cancer sticks? The National Cancer Institute has developed a triple threat to help kick this issue for Read »

Community Rock Star Round Up

Jul 30, 2015 |

Around this month’s Communities Theme, the DigitalGov team thought we’d round up your community rock stars. These are people in your communities who’ve gone above and beyond, who’ve contributed content, organized events, participated in developing toolkits and more. Let’s kick it off with the DigitalGov Summit Sounding Board. DigitalGov Summit Sounding Board For the 2015 DigitalGov Summit we pulled Read »

NCI: Reaching the Public via SMS to Change Behaviors

Apr 16, 2015 |

SMS messages are an excellent way to reach audiences. The National Cancer Institute (NCI) saw SMS messages as an opportunity to reach the public for the implementation of their Mobile Health Behavioral Intervention Programs. NCI has 15 SMS based programs, including HealthyYouTxt, a program designed to help users live a healthier lifestyle, and SmokeFreeTxt, a Read »

Structured Content in Government: How HHS and NCI Are Getting Started

Mar 20, 2015 |

Metadata, tagging, content modeling … they’re not identical concepts, but they’re driven by the same basic principle: when you structure your digital information, it can be more easily searched, reused, connected, shared, and analyzed. If you’re new to structured content, where should you start? Ideally, your metadata strategy will be part of your overall content Read »

DigitalGov Monthly Theme: How Data and Code Improve Government Services

Mar 10, 2015 | ,

Data and code are the foundation, building blocks, and cornerstone of government digital services. They are the keys that open the door to a better digital government future and are fundamental in making government more open. No matter who you are or where you work in the federal space, data and code enable your projects Read »

Persona Development Case Study: NCI and Spanish Language Outreach

Mar 2, 2015 |

Government websites need to address the needs of diverse audiences. Although translations are a first step towards engaging non-English speaking audiences, the intended audience may be alienated if information is not presented in a culturally relevant way. The Read »

Trends On Tuesday: Responsive Web Design Implementation Happening Piecemeal

Jan 13, 2015 |

Approximately 18% of websites have implemented Responsive Web Design, according to the audit of websites Guy Podjarny completed in November. That’s more than 7% growth since his previous audit in January 2014. That number may seem low with the popularity of Responsive Web Design and the preference of mobile websites from users, but implementing responsive Web Read »

Open and Structured Content Models Workshop Recap

Oct 27, 2014 | ,

People consume government information in a variety of ways: through agency websites, of course, but increasingly through social media, search engines, and mobile apps, whether developed by agencies or third parties. To make sure the information is available seamlessly, accurately, and consistently from one setting to another, Read »

Customer Service Week 2014

Oct 9, 2014 |

They say that customer experience (CX) is the new marketing. People will tell their friends about their experience with your agency, and social media makes it easy to broadcast whether the experience was easy and enjoyable, or terrible. In 1992, Congress proclaimed the first full week in Read »

National Cancer Institute Launches New User Experience Lab

Sep 4, 2014 | ,

Why does a Cancer institute need a User Experience lab? Simply put: To learn about their customers—people living with cancer and those who care about them—and build the best possible products with them in mind. “Cancer has a journey and we wanted to create a Read »

The Importance of Cross-Channel Customer Service—DigitalGov Summit Recap

Jun 5, 2014 |

During the DigitalGov Citizen Services Summit last Friday, customer service experts from across government came together on a panel to share what customer service means to them and their organization and specific ways they leverage it. The other panels were on performance analysis, public private partnerships, and inter-agency work. The panelists spoke about the strategies Read »

Harnessing the Power of Many—DigitalGov Summit Recap

Jun 3, 2014 |

At the DigitalGov Citizen Services Summit last Friday, Jacob Parcell, Manager, Mobile Programs at the General Services Administration led a panel on the challenges and benefits of Inter-Agency work. The other panels were on performance analysis, customer service across channels, and public private partnerships. “The challenges are real,” said Parcell, who quoted President Obama’s famous salmon Read »

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