Mobile UX Guideline 4

How ABMC Got Started with Mobile App Development

Dec 31, 2015 |

In the sea of apps, users get choosey with which apps can take up space on their phone. With one uninstall click the user can decide to breakup with the app if they have a bad experience. To keep your app from being all alone, the MobileGov Community of Practice put together six Mobile User Read »

How FSA Revamped Their Online Presence with Mobile Moments in Mind

Dec 17, 2015 |

Let the mic drop! Mobile moments are created with the expectation that an app can stun the crowd. Do not let your audience down; they may never come back. Federal Student Aid (FSA), in an effort to provide better customer service, decided to build a mobile-responsive website. Kaegy Pabulos, a Borrower Experience Specialist and project Read »

Is Your Site Mobile-Friendly?

Oct 23, 2015 |

What is mobile-friendly? Mobile-friendly simply means your visitors can use phones and tablets to visit your website and have a user-friendly experience. Many of us get toward the end of mobile site development and really do not know if what we created is “mobile-friendly.” We think we have followed all of the mobile best practices Read »

Trends on Tuesday: Content is King for Mobile Apps

Sep 22, 2015 |

Yahoo’s mobile analytics service, Flurry, released a new and provocative report about mobile apps versus mobile browser usage, in which they found audiences are spending almost an hour more with their mobile phones than last year. They also discussed the importance of how “content is king” in mobile apps. The top mobile app categories Read »

Speed Matters: Optimizing Your Website For Maximum Performance

Sep 16, 2015 |

Every second counts, even those precious two or three seconds it takes your website to load. When it comes to mobile, users won’t wait. During a recent DigitalGov University webinar, Jeremy Vanderlan, Technical Deputy for AIDS.gov, explained how even fractions of a second can have a negative impact on a user’s impression of your website. Read »

Mobile Content: Less is More

Aug 31, 2015 |

With 14 test cycles under our belt, the Federal CrowdSource Mobile Testing Program has heard one recurring theme from our testers—”there’s too much information!” While both desktop monitor and smartphone screen sizes are growing, there is still no comparison. At our desks, many of us are using a 24 inch (or even bigger) monitor. How big is your Read »

What Is Mobile Device Compatibility Testing?

Aug 14, 2015 |

In most instances, your hardware and software are developed independently but are expected to function properly together. For example, when a Web application is developed in HTML, it is expected to function properly on an Apple computer using Safari as well as a Windows computer using Internet Explorer. This sounds simple, but there are thousands Read »

Help Us Add Resources to the Updated Mobile User Experience Guidelines!

Jul 31, 2015 |

Government agencies need to make sure their mobile websites and native apps don’t become one of the estimated billions of applications that end up in the app graveyard. The need for digital products to work better is not new in the federal government. Resources like the Digital Playbook and Public Participation Playbook have had impact Read »

Trends on Tuesday: Native App Lessons from the CrowdSource Mobile Testing Program

Jun 16, 2015 | ,

The more you test, the more you know. We recently highlighted lessons learned from the CrowdSource Mobile Testing Program, discussed the mobile emulator dilemma that many agencies face, and today we’re back with a few insights on native app testing. The Federal CrowdSource Mobile Testing Program yields a rich set of participant feedback that helps individual app Read »

The Emulator Dilemma: Can Mobile Device Testing Be Completed Without Mobile Devices?

Jun 9, 2015 | ,

Government agencies have created a variety of apps to meet the needs of the public. As you join in on the mobile first trend and begin developing your shiny new mobile application, you will need to test it. There are a basic set of questions that must be answered: Does it function properly? Does it function properly Read »

Mobile-Friendly Park Websites on NPS.gov

Apr 30, 2015 |

Park websites on NPS.gov from A (Acadia) to Z (Zion) are now mobile-friendly. Visitors using phones and tablets to visit national park websites now have a user-friendly experience to enhance their virtual visits. Previously, visitors using mobile devices saw a smaller version of the website scaled to Read »

Trends on Tuesday: Federal App Development Trends

Apr 28, 2015 |

Mobile apps meet real world needs. App development is not a homogenous process, however. Apple and Android devices are overwhelmingly dominant in device ownership and app development. So, we examined the Federal Mobile Apps Directory for iOS and Android offerings. We noticed a predominance Read »

Mobilegeddon: Government Edition

Apr 15, 2015 |

Much is being said and written about the coming Mobilegeddon/Mopocalypse on April 21st—the day Google’s ranking algorithm will begin boosting results for mobile-friendly sites and penalizing mobile-unfriendly sites. While some agency websites are mobile-friendly, a great many are not. We will do well to pay attention—almost 25% of traffic on government websites is coming from Read »

Trends on Tuesday: Google to Implement Mobile-Friendly Rankings

Mar 3, 2015 |

As the use of smartphones continues to grow, it has become even more important for websites to be mobile-friendly. Google has been aware of this trend for quite some time. In response to this trend, Google made Read »

Trends on Tuesday: Mobile Web Lessons From the CrowdSource Mobile Testing Program

Feb 24, 2015 |

Practice makes perfect. But in the mobile world, it’s testing that makes products better. For federal agencies that have developed their own apps or mobile-friendly sites, the CrowdSource Mobile Testing Program offers a simple way to collect feedback on compatibility testing. Since the program’s inception in March 2013, eight federal mobile websites (including responsive design) Read »