FEMA

FEMA’S Syndicated Content: Digital Assists in Moments of Disaster

Nov 17, 2016 |

I recently interviewed Daniel Kuhns, Web Manager at FEMA, about the site widgets and the FEMA app his organization has been developing. The widgets currently available include: FEMA App, Preparedness, Severe Weather, Private Sector, Kids Fire Safety, and Are you a Disaster Survivor. The FEMA App offers Read »

The Content Corner: Using Social Media to Promote, Enhance Preparedness for the Public We Serve

Sep 12, 2016 |

September is National Preparedness Month. FEMA’s Ready.gov is encouraging everyone to plan how they would stay safe and communicate during disasters that can affect their communities. Additionally, Ready.gov is encouraging full participation in America’s PrepareAthon! and the national day of action, National PrepareAthon! Day, which culminates National Preparedness Month on September 30. Read »

Widgets, Mobile Apps, and SMS: Essential Agency Tools for Summer Heat Safety, Hurricane Season, and Emergency Preparedness

Jul 28, 2016 |

According to recent Pew Research Center surveys, 45 percent of American adults have tablets and 68 percent have smartphones. While the majority of smartphone owners use their mobile devices to keep up with breaking news and stay informed about what is happening in their communities, nearly half, 40 percent, also reported using their smartphones to look up government services or Read »

The Data Briefing: “PreparedGo” – The Federal Emergency Management Agency Mobile App

Jul 20, 2016 |

While you are outside hunting Pokemon or helping your children hunt Pokemon, consider adding another mobile app to your smartphone or tablet. The Federal Emergency Management Agency (FEMA) mobile app alerts you about severe weather and other natural disasters. The app is also a great information resource on surviving disasters and connects you to FEMA Read »

Three Actions to Take Now to Prepare for Hurricane Season

Jun 2, 2016 |

Summary: The 2016 National Preparedness Report is an important guidepost in our work to build a stronger, more resilient America. Today we released the 2016 National Preparedness Report, an important guidepost in our work to build Read »

The Data Briefing: What Makes a Great Federal Government App?

May 11, 2016 |

USAGov recently released a list of six great federal government mobile apps. There were many apps released by the federal government over the last 5-6 years on a wide range of topics and services. Many are well-designed and useful to the American public. So, what are the outstanding federal government apps for 2016? Read »

The Content Corner: Location-Aware Content

Feb 8, 2016 |

While January was about looking ahead, February is focused on content and many of the new possibilities and challenges that will face us as content creators over the next year and beyond. At the intersection of these two themes lies the genesis of my topic today: location-aware content. More than a Map One of the Read »

How FEMA Delivers Anytime, Anywhere Information During Disasters

Jan 28, 2016 |

No one wants to feel helpless in an emergency situation. To provide tips and assistance anytime, anywhere, the Federal Emergency Management Agency (FEMA) stepped up their mobile game. FEMA developed an SMS service and an app to engage with users while they’re on the go. The app is available on Android, Apple and Blackberry. Read »

USCIS Twitter Office Hours

Nov 6, 2015 |

On September 1, U.S. Citizenship and Immigration Services (USCIS) hosted our first Twitter Office Hours, a Twitter chat for USCIS customers. The purpose of this pilot event was to offer our customers a different way to engage with us. We aimed to leverage Twitter to answer questions on our agency’s programs and policies and to Read »

#SomosSocial: 5 Keys for Government to Reach Hispanics Through Social Media

Nov 5, 2015 | , , ,

Hispanics are one of fastest growing demographics in the U.S. But like any demographic, there are important nuances to consider when connecting with this audience. Insight into your audience’s motivations, behavior and preferences is key for anyone trying to engage with the public. We know every day that more and more Hispanics are on social Read »

USGS is Asking If You Felt It: Latest Earthquakes

Jul 30, 2015 |

Having experienced everything from little tremors to violent shaking, I know what it is like to live in an earthquake zone. Hiding below a large table or under the sturdy doorframe, and at times with the Read »

Free the Data: FEMA’s New Data Visualization Tool

Jul 24, 2015 |

FEMA collects data from disasters. We look at various hazards over time, and a question we get a lot when we’re trying to talk about what can happen is what has happened previously? Providing Read »

2015 Customer Service Trends: a Mid-Year Update

Jul 8, 2015 |

Earlier this year, we published 15 Government Customer Service Trends for 2015. We’re halfway through the year now—how are these trends holding up? 1. Centralized Customer Offices A few agencies have created centralized customer offices, while others question the need for a single organization that focuses on the customer. As the public’s overall satisfaction with Read »

The API Briefing: Be Prepared with the Federal Emergency Management Agency’s Mobile App

May 6, 2015 |

Before coming to DC in late 2008, I lived in Louisville, Kentucky. Louisville is in the Ohio Valley Region, which meteorologists euphemistically call “weather-rich.” With spring came the beautiful flowers and the Kentucky Derby. Spring also brought flooding, tornadoes, severe thunderstorms, and windstorms. This is why I had several emergency weather radios that also doubled Read »

The API Briefing: Making a Difference One Microtask at a Time

Apr 22, 2015 |

I recently found an app that provides a great service through crowdsourcing. Be My Eyes connects visually-impaired people with volunteers. Using the smartphone’s camera, the volunteers can perform tasks such as reading an expiration date or helping someone navigate unfamiliar surroundings. This is not a federal app, but I wanted to highlight it to demonstrate how Read »

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