DOL

Celebrating the 18th Anniversary of the Section 508 Rehabilitation Act

Aug 15, 2016 |

August 8, 2016, marks the 18th anniversary of the amendment to the Section 508 Rehabilitation Act of 1973, which covers access to information technology in the federal sector. To recognize the importance of IT accessibility, we wanted to highlight some agency initiatives to improve accessibility across the federal landscape. As amended, the Act requires: …access Read »

7 Years of Open Data

May 26, 2016 |

In its seventh year as home to the U.S. Government’s open data, Data.gov continues to serve millions of people worldwide, from researchers and civic hackers, to businesses and citizens. These users have created apps, launched new products and services, and have improved transparency and openness, making the U.S. Government more accountable and responsive to the Read »

Accessible Workplace Technology: Signed, Sealed, Delivered

May 10, 2016 |

Last week, I had a brush with a bona fide music legend — the great Stevie Wonder. Was I starstruck? Of course. I’ve long admired his musical accomplishments and advocacy for people with disabilities. His appearance at the Grammy Awards in February highlighted once again the need to improve accessible technology, particularly in the workplace. Read »

Worth a Thousand Words? Announcing Ready-to-Go Interactive Graphics with BLS News Releases

Apr 12, 2016 |

Last spring I wrote about how we’ve been using more and better charts and maps to help you understand our statistics. Today I’m excited to tell you about a new set of graphical tools to make our news releases more illuminating at the moment of their posting. Read »

Creating a Culture of Engagement – Webinar Recap

Mar 18, 2016 | ,

Employee engagement, evidenced by displays of dedication, persistence, effort and overall attachment to organization and mission, is a key factor in business success, but it can be a struggle for government organizations. Organizational leaders seeking to cultivate a culture of engagement need tangible examples of how to successfully move the needle in a positive direction. Read »

The Data Briefing: Does the Federal Government Have an Obligation to Educate Open Data Users?

Dec 16, 2015 |

Pop quiz on statistics and data science (answers at the end of the article): 1) I have some data on accidents at railroad crossings. One variable indicates the compass direction a railroad crossing faces (North, Northwest, Northeast, and so on). This variable is a/an: Ordinal Categorical Directional Interval 2) I have some ordinal data that Read »

CX Data in Action Series: Case Study #1

Dec 7, 2015 | ,

It’s not new that agencies are inundated with data, but what data should you collect to improve your agency’s programs and enhance the customer experience? The Department of Labor’s Employee Benefit Security Administration’s (EBSA) has been perfecting their process to collect actionable data for the past 14 years. EBSA is a regulatory agency that develops Read »

The Data Briefing: Highlights from 300 Federal Mobile Moments

Oct 21, 2015 |

DigitalGov’s theme this month is mobile moments, which explores the impact of mobile applications in the federal government. For this post, I am examining the more than 300 mobile apps created by the federal government. An updated list of federal mobile apps is on USA.gov. According to the list, 73 federal organizations have released mobile apps on a wide Read »

How a Two-Day Sprint Moved an Agency Twenty Years Forward

Sep 21, 2015 |

At 18F Consulting, we experiment with ways to empower agencies to build cost-efficient, excellent digital solutions. Recently we partnered with the Department of Labor’s Wage and Hour Division (WHD) to run a two day “Design/Dev Agile Sprint.” Background: Investigators in Wage and Hour Division The Department of Labor’s Wage and Hour Division is responsible for Read »

Social Media and Accessibility: Resources to Know

Jan 2, 2015 |

When the Americans with Disabilities Act (ADA) was passed in 1990, there was no Facebook, Twitter, or LinkedIn. Since then, the number of social media channels, and their use for communication among all demographics, has grown exponentially. Unfortunately, however, despite newer ways to reach individuals living with disabilities, many individuals in this community face challenges Read »

Defense Finance Accounting Services Use HHS Code to Make Mobile-Friendly Tables

Dec 11, 2014 |

Government mobile code developed to help make tables mobile-friendly in one agency has now been used in another agency’s mobile efforts. Last month, Clair Koroma told DigitalGov readers about code that the Department of Health and Human Services had developed to make website tables mobile-friendly and then HHS Read »

2nd U.S. Public Participation Playbook Draft Responds to Public Contributions

Dec 8, 2014 |

The new second draft of the U.S. Public Participation Playbook incorporates changes that were proposed from nearly 100 suggestions submitted after the first week of public comment, with more improvements to come. We still need your contributions Read »

Save the Date: Tech@State Mobile Diplomacy Event

Sep 17, 2014 |

Sign up now to join fellow MobileGov Community of Practice members for Tech@State’s Mobile Diplomacy conference on Friday, October 3, 2014! Your attendance will let you participate in a variety of panels, ignite and breakout sessions about mobile development relevant to all digital government innovators. Members of the Read »

Finding Participants for User Experience Studies

Sep 8, 2014 |

How do you find participants for your usability studies? I spoke recently with the User Experience Community of Practice about how we recruit participants for usability and cognitive studies at the U.S. Bureau of Labor Statistics (BLS). Hopefully I can give you some new ideas about recruiting volunteers to fuel your user research. At BLS, we Read »

Getting it Done with Open Opportunities: The Case of the Mobile Code Catalog

Sep 5, 2014 | ,

Imagine open source code, publicly available to share, that jump starts your agency’s mobile development efforts. Pretty neat idea, huh? Well last year it became a reality with the Mobile Code Catalog. This idea was the brainchild of Mike Pulsifer, who, as the Technical Manager for the Division of Enterprise Communications, Office of Public Affairs, Read »

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