Content

New USAGov Program Aims to Help Agencies Market Within the Federal Government

Apr 2, 2018 |

The Outreach and Marketing team from USAGov helps agencies amplify their key messages through a variety of channels. Read »

New USAGov Program Aims to Help Agencies Market Within the Federal Government

Redesigning an Intranet Site: Final Stages, Launch, and Lessons Learned

Mar 7, 2018 |

Helpful lessons from the National Center for Complementary and Integrative Health (NCCIH) on the redesign of an intranet. Read »

Redesigning an Intranet Site: Final Stages, Launch, and Lessons Learned

Using Journey Mapping to Streamline Processes Across Agencies

Feb 5, 2018 |

Summary of an agency information sharing exercise to improve the customer experience for newly naturalized citizens attempting to travel abroad. Read »

Using Journey Mapping to Streamline Processes Across Agencies

The Data Briefing: How to Build a Chatbot in a Weekend

Sep 27, 2017 |

As chatbots have become more popular, some online sites will let you create a chatbot with little or no programming. Read »

The Data Briefing: How to Build a Chatbot in a Weekend

A Conversation With ITIF About the State of Federal Government Websites

Sep 20, 2017 |

Since it’s been nearly six months since their report was released, we wanted to check in with ITIF and see what they’ve learned, what they’ve heard from agencies and what their future plans are to build on this research. Read »

A Conversation With ITIF About the State of Federal Government Websites

USA.gov and GobiernoUSA.gov Measure Content Efficiency With New KPI Metric

Sep 12, 2017 |

This post was originally published on the USA.gov blog. Read »

CFPB Serves up Financial Tips to Seniors

Sep 11, 2017 |

The Consumer Financial Protection Bureau and Meals on Wheels America have created multilingual educational resources about financial scams that target the elderly which can be easily distributed to seniors in the communities they serve, and downloaded or ordered in bulk for free by the general public. The Consumer Financial Protection Bureau’s (CFPB) Consumer Education & Read »

CFPB Serves up Financial Tips to Seniors

USDA FoodKeeper App Update Expands Content Offerings

Sep 7, 2017 |

The USDA’s multilingual FoodKeeper app has been updated to include three options for receiving food recall updates and expands storage timelines to over 500 products. This post was originally published on the USDA blog. The Department of Agriculture (USDA) today announced new updates to its popular FoodKeeper application that will provide users with new access to Read »

USDA FoodKeeper App Update Expands Content Offerings

By the Numbers: Why Video Is Effective

Aug 7, 2017 |

At HIV.gov, we’re often asked if videos are effective tools for communicating HIV prevention and treatment information. Our experience, the work of our partners, and current research continue to support the use of video for informing and empowering individuals. Read »

Making World War I Relevant Today: Are WWI Propaganda Posters the Original Meme?

Jul 5, 2017 |

Merriam-Webster officially defines a meme as “an idea, behavior, style, or usage that spreads from person to person within a culture.” But these days, most of us think of memes as those viral posts online that convey a message using a photo with text. They range from funny to serious to offensive, and everything in Read »

Webinar Recap: Plain Language Action and Information Network (PLAIN) June Meeting

Jun 30, 2017 |

This month’s Plain Language of Community Practice meeting featured Katherine Spivey’s presentation, Plain Language Spectrum: Every Step Counts! In this highly useful DigitalGov University (DGU) webinar, she explains how you can move forward with plain language even when you don’t have permission to edit copy, followed by a half hour Q & A session. Many Read »

The New FEC.gov

Jun 6, 2017 | ,

Last week, the Federal Election Commission (FEC) unveiled their new website at FEC.gov. This new site is the result of a years-long collaboration with GSA’s 18F and features completely revamped tools for exploring campaign finance data. It provides user-centered content for understanding the reporting and compliance requirements for people participating in federal elections, redesigned tools Read »

A Deeper Look into the USDA.gov Website Redesign

Apr 26, 2017 |

We hope you are finding it easier to get the information you need on USDA.gov following the launch of our site redesign in March. We’ve already welcomed over 1 million visitors to the new site and we are pleased with the positive feedback we’ve received thus far. Our redesign makes it easier for you to Read »

HHS Offers Free Content Models and Drupal Features

Apr 7, 2017 |

Related Event: Create Once, Publish Everywhere Applied—HHS Content Models and Portability, Tuesday, April 18, 2017; register here. Create Once, Publish Everywhere (COPE) The U.S. Department of Health & Human Services (HHS) is sharing its content models and their related Drupal features for you to use on your sites. A content model is a representation of types of content Read »

Engineering the Chaski Relay: A Touchscreen Game at the National Museum of the American Indian

Mar 31, 2017 |

On visiting The Great Inka Road: Engineering an Empire exhibition at the Smithsonian National Museum of the American Indian, it is impossible not be taken by the sheer scale of the Inka Road. Qhapaq Ñan, or the Road of the Inka, is a 25,000-mile long road system that fed the rapid expansion of the Inka Read »

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