Communication

Design and Conflict: Do You Know Your Conflict Style?

Ask most government employees their Myers-Briggs Type Indicator® and they can rattle off their results. But if you ask a government employee about their conflict style, it’s much less likely they can talk about their tendencies and predilections around tension. Conflict is inevitable in the workplace, but is conflict something your product team proactively talks about? Building empathy towards users is always a part of the UX process, but it’s not always common practice to build empathy towards our teammates.

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How Federal Leaders Can Build the Will, Skill, and Velocity Needed for Digital Transformation

Learning—and practicing—five imperatives of network leadership can help agencies improve their odds for successful digital transformation. Many organizations are undergoing digital transformation because the organizations see that it is necessary for long-term survival. However, digitally reinventing the organization is “one of the hardest journeys to make.” According to industry experts, two-thirds of organizations will fail at digital transformation. With these dismal odds, what can agency leaders do to improve their agency’s chances in successfully digitally transforming?

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Improving Stakeholder Collaboration Can Improve Software Development Performance

It’s important for software development organizations to make it as easy as possible to enable improved stakeholder behavior. Development stakeholders can include business development representatives, product managers, and senior project managers, and they are typically carrying the weight of the organization’s mission. They are concerned about the organization’s goals, and are usually focused on ensuring that the software development efforts are effectively supporting the organization’s mission. But they can have a difficult time managing the communication and conflict among themselves, and if this happens, software development and the greater organization can suffer.

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