Bureau Of Alcohol Tobacco Firearms And Explosives

ATF.gov – Usability Case Study

The Bureau of Alcohol, Tobacco, Firearms, and Explosives has some really valuable information for the public that a lot of people search for on ATF.gov. It’s important that the information is easily and quickly accessible. Government agencies reach a wide audience with their information, so making sure everyone can understand your content is important. The DigitalGov User Experience Program performed an expert usability evaluation of ATF.gov in December 2012. The team identified the following three major issues that could quickly be fixed to make the site more usable.

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