Building Trust with Users Through Open Communication and Feedback
Jun 13, 2019 | R. "Fitz" Fitzhenry
A look at how FEMA responds to user needs and bugs in their app development. Read »
Apps
Deep Dive: Using Data Technology + Innovation for Lyme Disease
Mar 18, 2019 | Kristen Honey, PhD, Gil Alterovitz, PhD, Ed Simcox
A 14-week sprint delivered digital tools that used federal open data to address Lyme and tick-borne diseases. Read »
USDA FoodKeeper App Update Expands Content Offerings
Sep 7, 2017 | Christopher Bernstein
The USDA’s multilingual FoodKeeper app has been updated to include three options for receiving food recall updates and expands storage timelines to over 500 products. This post was originally published on the USDA blog. The Department of Agriculture (USDA) today announced new updates to its popular FoodKeeper application that will provide users with new access to Read »
The Data Briefing: How to Best Prepare Federal Government Datasets for Chatbots
May 10, 2017 | Bill Brantley
Forbes magazine recently ran an article showcasing six handy mobile apps that were built using federal government open data. The apps range from the Alternative Fueling Station Locator to ZocDoc (a doctor locator). What I especially like about the Forbes article is that the author describes the federal government data sets behind each app. There Read »
The Smithsonian’s IPOP Exhibition Framework: Lessons for a Human-Centered Content Approach
Dec 8, 2016 | Benjamin Bloom
One of the great challenges in designing a product — digital or otherwise — is stepping outside yourself and climbing into the minds of your users. You love the wonderful new app you’ve designed, but will it appeal to others? Fortunately, the field of user experience design (UX) gives us tools to understand our users through surveys, interviews, card Read »
The API Briefing: Make 2015 the Year You Create an App
Jan 7, 2015 | Bill Brantley
According to some experts, over 80% of Americans will make a least one New Year’s resolution. There are the usual “lose weight,” “quit smoking,” or “exercise more” resolutions. Another popular set of resolutions involves learning new skills. So, if you are looking for a way to improve yourself while helping others, think about making a Read »