The use of social media for federal services and interactions is growing tremendously, supported by initiatives from the administration, directives from government leaders, and demands from the public. This situation presents both opportunity and risk. Guidelines and recommendations for using social media technologies in a manner that minimizes the risk are analyzed and presented in this document.
- OMB Memorandum M-13-10: Antideficiency Act Implications of Certain Online Terms of Service Agreements (PDF, 1.1 MB, 17 pages, April 2013)
- Social Media, Web-Based Interactive Technologies, and the Paperwork Reduction Act (OMB memo) (PDF, 83 KB, 7 pages, April 2010)
- OMB M-17-06, Policies for Federal Agency Public Websites and Digital Services (PDF) (1.2 MB, 18 pages, November 2016)
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