News and Updates

Innovative work, news and ideas from people and teams in government

SMS or Short Message Service

SMS or Short Message Service (Texting) is a mobile device capability where users are able to send short (generally 160 characters maximum) text messages to another user via the use of the keypad or built-in keyboard. Seventy-three percent of cell phone owners use their device to text,
Aug 21, 2012

Agile “Sprinting” to Digital Governance Recommendations

To help agencies produce better decision-making across the organization about how to best spend resources on digital services and manage their data, the Digital Government Strategy tasked the Digital Services Advisory Group with “recommending guidelines on agency-wide governance structure for developing and
Aug 12, 2012

How Kids Search

Kids and adults use Web search tools differently. Kids fail more often, because they often don’t have enough knowledge or experience to search using the right keywords, or understand search results. If you’re designing websites for kids, remember that they use search tools differently than adults. Kids prefer surfing over searching.
Aug 06, 2012

Mobile First Webinar Recap

Federal agency mobile implementation is an important aspect of the Digital Government Strategy, so last week the Mobile Gov team and Digital Gov University partnered for a “Mobile First” Webinar. A “mobile first” approach is where new websites and applications are designed for mobile devices first, instead of designed for the traditional desktop. Representatives from government and the private sector
Aug 03, 2012

Accessibility Editorial Guidelines for YouTube

USAGov and USAGov en Español (formerly known as GobiernoUSA.gov) use social media to make government information easy for people to find, access, and use. Among the essential tools we use are videos, which we host on USA.gov and GobiernoUSA.gov’s YouTube channels.
Aug 01, 2012

Introduction to APIs

There’s an easier way to get content and data into the hands of citizens. Application Programming Interfaces, or APIs, are web services that allow people to more easily consume content and data in multiple ways–via mobile devices, mobile apps, innovative mash-ups, and much more. Simply put, “APIs are a better way to get government information
Jul 26, 2012

Healthfinder.gov API

Mobile Gov Experiences are agency stories about creating anytime, anywhere, any device government services and info. This entry is a story shared by Healthfinder.gov. The actual healthfinder.gov site was launched approximately twelve years ago, while the API is a fairly recent development that has occurred in the past year and
Jul 16, 2012

IRS2Go App

Mobile Gov Experiences are agency stories about creating anytime, anywhere, any device government services and info. This entry is a story shared by the Internal Revenue Service. The IRS2Go app lets taxpayers check on the status of their refund, sign up for helpful tax tips or get the most recent IRS
Jul 13, 2012

OSHA Heat Safety Tool App

Mobile Gov Experiences are agency stories about creating anytime, anywhere, any device government services and info. This entry is a story shared by the Department of Labor. The Heat Safety Tool provides the heat index for your work site and precautions to prevent heat illness. Why We Did It OSHA developed the
Jul 13, 2012

Next in our Mobile Webinar Series: Mobile First!

You need resources, and we are here to help with an excellent new webinar series to jump start your agency’s digital gov efforts. Do you think “mobile first”? A “mobile first” approach is where new websites and applications are designed for mobile devices first, instead
Jul 13, 2012

BIA Wikithon

Mobile Gov Experiences are agency stories about creating anytime, anywhere, any device government services and info. This entry is a story shared by Bureau of Indian Affairs. The
Jul 12, 2012

AIDS.gov Responsive Design

Mobile Gov Experiences are agency stories about creating anytime, anywhere, any device government services and info. This entry is a story shared by AIDS.gov. AIDS.gov implemented an innovative model for responsive design by combining the former AIDS.gov and m.aids.gov to a fluid site accessible on computers, smartphones and tablets. View the
Jul 11, 2012

FAA Mobile Site

Mobile Gov Experiences are agency stories about creating anytime, anywhere, any device government services and info. This entry is a story shared by Federal Aviation Administration. The FAA launched a mobile site to cater to the needs of its users on the move. Why We Did It Mobile traffic
Jul 11, 2012

Government Video: Laws you need to follow

Government videos need to follow two main laws: People with disabilities must be able to fully experience them, and They must adhere to privacy laws 1. Making Video Accessible for People with Disabilities (Section 508) Federal employees are required by law (Section 508 of the Rehabilitation Act of 1973) to make the materials they create
Jul 11, 2012

How to Improve an Apps Challenge

The contest is over, but your work isn’t finished. Maintain a positive relationship with the community you’ve developed around your challenge. You will want to reach out to them in the future. Close the challenge and present awards Hold an awards ceremony to draw attention to the winners and to your challenge. The team behind
Jul 09, 2012

How to Implement an Apps Challenge

Recruiting the right judges, writing clear rules, and ensuring the public can find your apps challenge online will help ensure success. Recruit the judges Reach out to those who have expertise in your topic or are influential in the area. Well-known judges will help you draw attention to your challenge, and the judges are likely
Jul 09, 2012

Mobile Webinar Series Recap: Responsive Design

Some agencies are turning to responsive design to support device-agnostic content delivery which was called for in the recently released Digital Innovation Strategy. Last week, GSA’s Mobile Program Management Office held a responsive design webinar in conjunction with DigitalGov University outlining agency experiences with responsive design. Agency experts covered responsive design technical approaches and strategy and you can
Jul 02, 2012

Mobile Strategy at the Smithsonian

Mobile Gov Experiences are agency stories about creating anytime, anywhere, any device government services and info. This entry is a story shared by the Smithsonian. The Smithsonian’s Mobile Strategy is designed to be integral to the overall organizational strategy of the institution. This Mobile Gov Experience is a synopsis of a webinar (PDF, 3.3 MB, 18 pages) by Smithsonian’s
Jun 29, 2012

Hitting the Ground Running With the Digital Strategy

Last month, the Obama Administration launched the Digital Government Strategy (PDF/ HTML5), a comprehensive roadmap aimed at building a 21st Century Digital Government that delivers better digital services to the American people.
Jun 27, 2012

MedlinePlus Mobile Evaluation

Mobile Gov Experiences are agency stories about creating anytime, anywhere, any device government services and info. This entry is a story shared by the National Library of Medicine. The National Library of Medicine (NLM) launched MedlinePlus Mobile (m.medlineplus.gov) in January 2010 to provide authoritative consumer-level health information to a
Jun 20, 2012