News and Updates

Innovative work, news and ideas from people and teams in government

Government agencies are seeing their systems and staff stretched to the max as they do their best to serve the public. 18F is a team of government employees with expertise in modern digital tools and practices, and we’re here to help. — via 18F

Apr 09, 2020

This Week's IDEA

Spring Cleaning Tips for Web Content

Three tips to tidy up the content on federal websites
Apr 07, 2020

Intro to Cloud Foundry on

A look at the open source cloud application platform behind
Mar 31, 2020
DAP Learning Series

Justifying the Web Analyst’s Role in Your Organization

How to justify an analysts role on your team and make a business case for this person to leadership.
Mar 25, 2020

In 2019, received nearly half a million calls! Read about how they expanded their use of interactive voice response to better serve citizens and maximize their resources. — via

Mar 24, 2020


Why I Love My Agile Team!

Join us as we meet with Land Information New Zealand (LINZ) who is utilizing an agile approach to assist in further updating their topographical information and data.
Mar 24, 2020

As product managers, we never stop learning because products never stop evolving and changing. You need to quickly get up to speed on a product’s technical implementation, design, user research, and business needs. — via 18F

Mar 24, 2020


Writing for the Accessible Web

Learn how to write and design web content that is accessible for everyone.
Mar 20, 2020

USWDS Monthly Call - Color Tokens Update

Watch U.S. Web Design System Product Lead, Dan Williams, as he talks and answers questions about the design system.
Mar 19, 2020
21st Century IDEA

Updates on 21st Century IDEA: Key Insights & Lessons Learned

We spoke to Ammie Farraj Feijoo, GSA’s 21st Century IDEA implementation lead, to get the rundown on what’s been accomplished and what’s on deck for 2020.
Mar 17, 2020
Professional Development

Learning Culture: 10 Personalized Employee Experiences

Employee experience solutions begin with exploring small changes with how we experience work on an everyday cadence.
Mar 11, 2020
Plain Language

Readability Audits of Government Websites with Katherine Spivey

In this meeting, we’ll talk about readability audits and formulas and how they work—and don’t work—to improve web content and the users’ experience.
Mar 11, 2020

Federal Crowdsourcing Webinar Series, Episode 8: How NASA@WORK Ignites Ideas from Within

Learn how NASA’s workforce contributes inspiring ideas as part of internal idea competitions facilitated NASA@WORK program.
Mar 10, 2020

Mitigating Bias While Building Research Practices

Learn the methods used by 18F and the State of Vermont as they conducted discovery research to understand and improve the experiences of Vermonters who utilize healthcare and economic assistance programs.
Mar 03, 2020

Call for Participation: Government UX Summit 2020

We’re looking for speakers to share their experiences as UX practitioners in government.
Feb 27, 2020

Making a Mobile-Friendly Website Using the ADAPT Model

Learn how to improve the user experience of your website by following the ADAPT Model to enhance the performance of your content on cellular networks or mobile devices.
Feb 25, 2020

Moving From Agile Towards DevOps With a Small Team

In this webinar, Chris Lauer will share some of the successes and failures as the Space Weather Prediction Center (SWPC) has adopted Agile, and our gradual move towards DevOps.
Feb 25, 2020

USWDS Monthly Call: Website Standards Panel Discussion

Join U.S. Web Design System Product Lead, Dan Williams, as we talk about the design system and answer your questions.
Feb 20, 2020
DAP Learning Series

The YouTube Event Option

Learn how to track plays of embedded YouTube videos on your DAP-enabled pages
Feb 19, 2020