Customer Experience Community

Open to anyone with a .gov or .mil email address.

The government Customer Experience Community of Practice (CX-COP) is an interagency group of customer experience practitioners, with over 800 members across more than 140 federal, state and local U.S. government offices and agencies.

Join

Join the CX-COP listserv and community to stay on the cutting edge of government customer experience, including news, training, best practices, and technology.

How to join our listserv:

  1. Register for a LISTSERV account
  2. Fill out our form

Community Conduct

When participating in this CoP, follow Digital.gov Etiquette Guidelines. Respect your peers, use plain language, be patient, practice constructive criticism, and stay organized. By participating in this CoP conversation, you agree to abide by the TTS Code of Conduct.