A/B Testing Community

Open to the public.

Join by email

To join, email abtest-subscribe-request@listserv.gsa.gov with nothing in the subject.

71 members

Community Managers

We believe A/B testing is the core to a continuous optimization strategy for delivering the best customer experiences by iteratively improving customer interactions. Our goal is to encourage data-driven decisions and foster a community to share best practices, tips, and support.

How to join

To join, send an email to: abtest-subscribe-request@listserv.gsa.gov

What we do

The A/B Testing Community of Practice organizes meetings to discuss the latest in A/B testing. We invite guest speakers, share case studies, explore new tools, and provide support for new and current members trying to grow their A/B testing practice and knowledge.

Who we are

The A/B Testing Community of Practice started with a team at the Consumer Financial Protection Bureau (CFPB), circa 2016. We were inspired by what we’d learned from our own tests that, and see what we could learn from case studies outside CFPB. We are driven to foster a group that can share their experiences and learn from one another.

Community Managers:

  • Kelley Holden, works at the CFPB as a Digital Analytics Program Manager on the Data Science and Analytics team. She has worked on multiple projects that include SEO strategy, A/B and RCT testing, web analysis, analytics visualizations, data science, and user behavior analysis.

Community Conduct

The Communities of Practice are hosted by digital.gov, a service of the Technology Transformation Services (TTS) within the General Services Administration (GSA). GSA is a federal agency subject to the Freedom of Information Act (FOIA) and must comply with requests for records made under FOIA. As a result, all communications made on this Communities of Practice LISTSERV are subject to release under FOIA.

When participating in this CoP, follow Digital.gov Community Guidelines.