Writing

Creating E-Books: Think Functionality, Not Aesthetics

Mar 7, 2014 |

E-books are great for one thing: reading on mobile devices. Their reflowable text adjusts to fit the reader’s smartphone, tablet or e-reader in the type size the reader chooses. They are essential for reading on smartphones, and better than pdf’s for all but the biggest tablets. But e-books are not great for design. They’re generally Read »

Plain Language Ninja

Sep 26, 2013 |

A few days ago a coworker asked me to look at a paragraph. He said it was on the top customer service priorities in our division. So I scooted my chair over and looked at it. Then I looked at him and asked, “But what Read »