Strategy & Policy

Technology Transformation Begins With People: Closing the Human-Technology Gap

Sep 11, 2019 |

GSA's Technology Transformation Services is prototyping a human-centered approach to cultivating an environment of lifelong learning to attract and retain the best talent to serve our citizens. Read »

Technology Transformation Begins With People: Closing the Human-Technology Gap

How One Team is Making the Transition to Agile

Jun 26, 2018 |

A hybrid approach of waterfall and agile practices is helping the USGS make the transition to agile. Read »

How One Team is Making the Transition to Agile

New USAGov Program Aims to Help Agencies Market Within the Federal Government

Apr 2, 2018 |

The Outreach and Marketing team from USAGov helps agencies amplify their key messages through a variety of channels. Read »

New USAGov Program Aims to Help Agencies Market Within the Federal Government

Redesigning an Intranet Site: Final Stages, Launch, and Lessons Learned

Mar 7, 2018 |

Helpful lessons from the National Center for Complementary and Integrative Health (NCCIH) on the redesign of an intranet. Read »

Redesigning an Intranet Site: Final Stages, Launch, and Lessons Learned

Making Customer Satisfaction Data Actionable at the Peace Corps

Jan 30, 2018 |

Learn how measuring customer experience helped inform and guide website development at Peace Corps Read »

Making Customer Satisfaction Data Actionable at the Peace Corps

3 Ways to Manage Research Projects Remotely

Oct 3, 2017 | ,

Being a remote team doesn’t mean you should forgo any of your research rituals. It means finding different ways to do them. Read »

3 Ways to Manage Research Projects Remotely

Managing Custom Software Development in Government When You’re Not a Software Engineer

Sep 21, 2017 |

As custom software development becomes integral to accomplishing any program’s mission, many managers in government find themselves faced with handling the unfamiliar: overseeing the design and implementation of a digital product that is functional, user-friendly, and necessary for realizing your program’s mission. Read »

Managing Custom Software Development in Government When You’re Not a Software Engineer

HIV.gov’s 6 Ways to Stay Social Media Savvy

Aug 31, 2017 |

This post was originally published on the HIV.gov blog. Editor’s Note: At HIV.gov, our team calls include a weekly update on digital trends. These updates allow us to stay current and inform our work. We recently asked HIV.gov’s former digital strategist to suggest ways our HIV partners can stay up to date with social media trends. Read »

HIV.gov’s 6 Ways to Stay Social Media Savvy

NIST Publishes NICE Cybersecurity Workforce Framework

Aug 22, 2017 |

Categorizing and Describing Cybersecurity Work for the Nation The National Initiative for Cybersecurity Education (NICE) is pleased to announce the release of Special Publication 800-181, the NICE Cybersecurity Workforce Framework. This publication serves as a fundamental reference to support a workforce capable of meeting an organization’s cybersecurity needs. It provides organizations with a common, consistent Read »

NIST Crafts Next-Generation Safeguards for Information Systems and the Internet of Things

Aug 22, 2017 |

Information systems—from communications platforms to internet-connected devices—require both security and privacy safeguards to work successfully and protect users in our increasingly complex and interconnected world. Toward these ends, the National Institute of Standards and Technology (NIST) has issued a new draft revision of its widely used Special Publication (SP) 800-53, Security and Privacy Controls for Information Read »

The Cutting EDGE: New Virtual Training Prepares First Responders for Active Shooter Incidents

Aug 3, 2017 |

Amidst the chaos of an active shooter event, preparedness is key to a seamless, swift and effective response—and a new video game funded by the Department of Homeland Security (DHS) Science and Technology Directorate and the U.S. Army Research Laboratory just might do the trick. Read »

Have You Critiqued Your Critique Process?

Jul 31, 2017 |

DEMO Whenever I hear someone complain about the process of a design critique, I’m always a bit surprised. Blame it on the fact Read »

Webinar Recap: Plain Language Action and Information Network (PLAIN) June Meeting

Jun 30, 2017 |

This month’s Plain Language of Community Practice meeting featured Katherine Spivey’s presentation, Plain Language Spectrum: Every Step Counts! In this highly useful DigitalGov University (DGU) webinar, she explains how you can move forward with plain language even when you don’t have permission to edit copy, followed by a half hour Q & A session. Many Read »

‘Cybersecuring’ the Internet of Things

Jun 29, 2017 |

I recently had the chance to talk with the legendary Vint Cerf, one of the founding fathers of the internet. We had a wide-ranging discussion about the past, present and future of the internet, network security and what it would take to successfully, safely and reliably merge the digital and physical worlds, a concept known Read »

Advice From Digital Thought Leaders

Jun 22, 2017 |

Many know that digital tools have become indispensable for connecting with many audiences—but we also know that what’s available in the digital realm is always changing. So how do you know what tools are best for your purpose? And how do you plan for your organization’s digital future when the pace of change is so Read »