What the PIFs Have Been Up to in 2019
Aug 9, 2019 | Davar Ardalan, Joshua Di Frances
Members of the PIF class of 2019 include data strategists, AI specialists, venture capitalists, and neuroscientists. See what they’ve been up to this year. Read »
Our Work
A Successful, Vibrant, and Productive Career for Federal Employees
Aug 5, 2019 | Nina Bianchi
Insights from the White House Workforce Data Interoperability Sprint present an opportunity to reframe the skills gap to accommodate a more flexible learning system and more accurately reflect the changing nature of work. Read »
Emerging Tech and Open Data for a More Open and Accountable Government
Aug 24, 2017 | Justin Herman
Open data and emerging technologies—including artificial intelligence and distributed ledgers, such as blockchain—hold vast potential to transform public services held back by bureaucracy and outdated IT systems. We are opening the doors to bold, fresh ideas for government accountability, transparency and citizen participation by working with U.S. businesses, civil society groups and others to shape Read »
Opening Public Services to Artificial Intelligence Assistants
Jun 6, 2017 | Justin Herman
“Hey, Computer, how do I access my public services?” Citizens will soon be able to ask their Intelligent Personal Assistants (IPA) this question through an Emerging Citizen Technology open-sourced pilot program. The purpose of the initiative is to guide dozens of federal programs make public service information available through automated, self-service platforms for the home Read »
Federal Pilot to Integrate Public Services Into Intelligent Personal Assistants
Apr 24, 2017 | Justin Herman
The demand for more automated, self-service access to United States public services, when and where citizens need them, grows each day—and so do advances in the consumer technologies like Intelligent Personal Assistants designed to meet those challenges. The U.S. General Services Administration’s (GSA) Read »
DigitalGov Readers and Subscribers: We Want to Talk to You (Again)
Mar 8, 2017 | DigitalGov Team
We at DigitalGov want to hear more about you – your job, your role, the challenges you face — all of it — as you work to deliver more secure, effective, and reliable Read »
DigitalGov University in Review: 2016 Training Trends
Jan 11, 2017 | Janelle Thalls
DigitalGov University (DGU), the events platform for DigitalGov, provides programming to build and accelerate digital capacity by providing webinars and in-person events highlighting innovations, case studies, tools, and resources. Thanks to your participation, DGU hosted over 90 events with 6,648 attendees from over 100 agencies across federal, tribal, state, and local governments. Read »
GSA launches new AI, Virtual Reality, and Authentication Programs
Oct 26, 2016 | Justin Herman
Today we’re launching three new initiatives powered by GSA Digital Communities that leap federal agencies ahead on some of the most innovative new capabilities becoming available to our programs — Artificial Intelligence, Virtual/Augmented Reality, and the U.S. Digital Registry. These new Communities and portal are products of inter-agency collaboration and our shared commitment pushing the Read »
DigitalGov Readers and Subscribers: We Want to Talk to You
Oct 25, 2016 | 18F Team
As you know, over the last few years DigitalGov has surfaced the innovative advancements many are making across the government space while providing a platform for learning best practices and coming together as a community. Over the course of the next few weeks, a small team from Read »
Dear Search: Reading Between the Lines of Search Data
Oct 21, 2016 | Dawn Pointer McCleskey
Welcome to the first Dear Search article, an occasional series where the DigitalGov Search team addresses common search questions. Dear Search, Right now, I am building up user research services that can be offered to product owners on a regular or as-needed basis. So, being able to look at search trends and offer advice to Read »
Analytics Success Series: USA.gov
Oct 17, 2016 | David Kaufmann
USA.gov’s Analytics Success: using analytics data to inform design and responsivity to create a better experience for the user Last year, the USA.gov team found themselves facing a challenge. We were in need of a new content management system for our websites, USA.gov and Gobierno.USA.gov, which help people find and understand the most frequently requested Read »
Analytics Success Series: Health Resources & Services Administration
Sep 20, 2016 | Christy Choi, Mackenzie Cummings, Richard Morey
Health Resources and Services Administration’s Analytics Success: Using Analytics to Reduce Content and Improve User Experience Unlike out-of-town guests, you want your web visitors to stick around. So, if your site continues to see a bounce rate that stubbornly refuses to drop—it’s time to make some changes. That’s exactly what happened to the Health Resources Read »
Analytics Success Series: USAJOBS
Sep 15, 2016 | Cory Benavente, Dywane Boyd
USAJOBS’ Analytics Success: using analytics to create accurate testing strategies. Accurate testing strategies are crucial to ensure quality products. Hi-fidelity approaches ensure QA efforts are testing in a true-to-life manner, similar to real-world users. Inaccurate, lo-fidelity testing can miss situational bugs that become showstoppers in production. USAJOBS is leveraging the Digital Analytics Program (DAP) to Read »
Analytics Success Series: Federal Trade Commission
Sep 14, 2016 | Chris Noonan Sturm
FTC’s Analytics Success: Making mission-related tasks easier for the user to find In the summer of 2015, members of the Federal Trade Commission’s Office of Public Affairs (OPA) Web team worked with their FTC colleagues to analyze Digital Analytics Program (DAP) Google Analytics data (onsite search queries, landing pages, pageviews, etc.) for FTC.gov. We found Read »
DNSSEC vs. Elastic Load Balancers: the Zone Apex Problem
Sep 12, 2016 | Nick Marden
This is the final post in the 5-part series, The Right Tools for the Job: Re-Hosting DigitalGov Search to a Dynamic Infrastructure Environment. Federal websites are required to implement DNSSEC, which relies on knowing exactly what server is responding to a request. In Amazon Web Services (AWS), the problem of unreliable servers is solved by Read »