Emerging Tech

Emerging Tech and Open Data for a More Open and Accountable Government

Aug 24, 2017 |

Open data and emerging technologies—including artificial intelligence and distributed ledgers, such as blockchain—hold vast potential to transform public services held back by bureaucracy and outdated IT systems. We are opening the doors to bold, fresh ideas for government accountability, transparency and citizen participation by working with U.S. businesses, civil society groups and others to shape Read »

The Data Briefing: Ten Years of Digital Transformation—Lessons Learned

Jul 26, 2017 |

Since 2007, a major consulting firm has conducted an annual survey on organizations’ “Digital IQ.” In the ten years of organizations grappling with digital transformation, what has been learned? Read »

The Data Briefing: Ten Years of Digital Transformation—Lessons Learned

Opening Public Services to Artificial Intelligence Assistants

Jun 6, 2017 |

“Hey, Computer, how do I access my public services?” Citizens will soon be able to ask their Intelligent Personal Assistants (IPA) this question through an Emerging Citizen Technology open-sourced pilot program. The purpose of the initiative is to guide dozens of federal programs make public service information available through automated, self-service platforms for the home Read »

Federal Pilot to Integrate Public Services Into Intelligent Personal Assistants

Apr 24, 2017 |

The demand for more automated, self-service access to United States public services, when and where citizens need them, grows each day—and so do advances in the consumer technologies like Intelligent Personal Assistants designed to meet those challenges. The U.S. General Services Administration’s (GSA) Read »

Sharing Public Service Visions for Virtual Reality and Artificial Intelligence

Nov 30, 2016 |

I’m taking a break from sorting through dozens of concepts from federal agencies about how they want to use artificial intelligence and virtual reality for citizens in the coming months in order to share with you just some of these groundbreaking initiatives of tomorrow that can be explored at a DigitalGov University workshop this week. Read »

GSA launches new AI, Virtual Reality, and Authentication Programs

Oct 26, 2016 |

Today we’re launching three new initiatives powered by GSA Digital Communities that leap federal agencies ahead on some of the most innovative new capabilities becoming available to our programs — Artificial Intelligence, Virtual/Augmented Reality, and the U.S. Digital Registry. These new Communities and portal are products of inter-agency collaboration and our shared commitment pushing the Read »

Catch the Mall! With Pokemon and Public Services

Jul 12, 2016 | ,

“… I have never seen so many people of all ages walking around our civic spaces and small businesses interacting as I have this morning. Teens catching them. People catching them in line for coffee. Moms outsmarting their kids. Local youths teaching my toddler how to throw a ball. Full grown adults. Marines. Kids on Read »

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