Emerging Tech

Technology Transformation Begins With People: Closing the Human-Technology Gap

Sep 11, 2019 |

GSA's Technology Transformation Services is prototyping a human-centered approach to cultivating an environment of lifelong learning to attract and retain the best talent to serve our citizens. Read »

Technology Transformation Begins With People: Closing the Human-Technology Gap

What the PIFs Have Been Up to in 2019

Aug 9, 2019 | ,

Members of the PIF class of 2019 include data strategists, AI specialists, venture capitalists, and neuroscientists. See what they’ve been up to this year. Read »

What the PIFs Have Been Up to in 2019

A Successful, Vibrant, and Productive Career for Federal Employees

Aug 5, 2019 |

Insights from the White House Workforce Data Interoperability Sprint present an opportunity to reframe the skills gap to accommodate a more flexible learning system and more accurately reflect the changing nature of work. Read »

A Successful, Vibrant, and Productive Career for Federal Employees

Introducing the New Robotic Process Automation Community of Practice

May 8, 2019 |

The new community will explore opportunities, share ideas, and collaborate on how RPA can be effectively implemented in federal agencies. Read »

Introducing the New Robotic Process Automation Community of Practice

Emerging Technology Leadership Series: Laura Manley, Harvard Technology and Public Purpose Project

Dec 18, 2018

In this next installment of the Emerging Technology Leadership Series we will discuss with Laura Manley, director of Harvard TAPP, what agencies should know about better understanding and managing potential risks from promising emerging technologies. Read »

Emerging Technology for Government Services Meeting

Dec 17, 2018

This is an opportunity to discuss what agencies need to know about current issues in emerging technologies for IT modernization and form consensus on inter-agency collaboration and resource development, and shape initiatives that empower teams across government. Read »

GSA Future Services Now: Emerging Tech for Government Services

Oct 12, 2018

A half-day symposium on emerging technologies with leading agencies, industry, and civic collaborators. Read »

Performance Goals for Government Services / August 2018 Inter-agency Emerging Citizen Technology Meeting

Aug 6, 2018

How agencies can align their emerging technology for government services programs with Cross-Agency Priority Goals (CAP Goals) on Performance.gov and other strategic priorities. Read »

Emerging Technology Leadership Series: AI for Government Services with Mina Hanna

Jul 30, 2018

Mina Hanna is the chair of the Institute of Electrical and Electronics Engineers’ (IEEE) Artificial Intelligence and Autonomous Systems Policy Committee. He will share what federal managers need to know to understand this increasingly complex and expanding field. Read »

Emerging Tech and Open Data for a More Open and Accountable Government

Aug 24, 2017 |

Open data and emerging technologies—including artificial intelligence and distributed ledgers, such as blockchain—hold vast potential to transform public services held back by bureaucracy and outdated IT systems. We are opening the doors to bold, fresh ideas for government accountability, transparency and citizen participation by working with U.S. businesses, civil society groups and others to shape Read »

The Data Briefing: Ten Years of Digital Transformation—Lessons Learned

Jul 26, 2017 |

Since 2007, a major consulting firm has conducted an annual survey on organizations’ “Digital IQ.” In the ten years of organizations grappling with digital transformation, what has been learned? Read »

The Data Briefing: Ten Years of Digital Transformation—Lessons Learned

Opening Public Services to Artificial Intelligence Assistants

Jun 6, 2017 |

“Hey, Computer, how do I access my public services?” Citizens will soon be able to ask their Intelligent Personal Assistants (IPA) this question through an Emerging Citizen Technology open-sourced pilot program. The purpose of the initiative is to guide dozens of federal programs make public service information available through automated, self-service platforms for the home Read »

Federal Pilot to Integrate Public Services Into Intelligent Personal Assistants

Apr 24, 2017 |

The demand for more automated, self-service access to United States public services, when and where citizens need them, grows each day—and so do advances in the consumer technologies like Intelligent Personal Assistants designed to meet those challenges. The U.S. General Services Administration’s (GSA) Read »

Sharing Public Service Visions for Virtual Reality and Artificial Intelligence

Nov 30, 2016 |

I’m taking a break from sorting through dozens of concepts from federal agencies about how they want to use artificial intelligence and virtual reality for citizens in the coming months in order to share with you just some of these groundbreaking initiatives of tomorrow that can be explored at a DigitalGov University workshop this week. Read »

GSA launches new AI, Virtual Reality, and Authentication Programs

Oct 26, 2016 |

Today we’re launching three new initiatives powered by GSA Digital Communities that leap federal agencies ahead on some of the most innovative new capabilities becoming available to our programs — Artificial Intelligence, Virtual/Augmented Reality, and the U.S. Digital Registry. These new Communities and portal are products of inter-agency collaboration and our shared commitment pushing the Read »