Data

GitHub for Government Recap

Mar 5, 2014 |

As the definition of “developer” has grown and expanded, GitHub has become a place where anyone can do simple collaboration. It’s a free social network that tracks changes to any data, not just code, where stakeholders and developers can work on the same data simultaneously. Project Open Data, a cross-agency initiative developed by the White House, Read »

DigitalGov Search: Cache Me If You Can

Mar 3, 2014 |

Slowness Hurts Web Pages Have you ever been frustrated when visiting a Web page that doesn’t load quickly? Have you ever left a slow Web page before it finished loading? You’re not alone. Several recent studies have quantified customers’ frustration with slow Web pages. Customers now expect results in the Read »

Designing for Open Data: Improvements to Data.gov

Jan 13, 2014 |

We’ve written a few times about the changes that we’ve been working on for Data.gov to make it easier for users to find, understand, and use government data. Today you’ll notice even more changes to Data.gov – here’s a quick rundown of some of the main changes you’ll see, and why. Read »

Top 8 Best Practices for Federal Contact Centers

Jan 9, 2014 |

  1. Meet all Laws, Requirements, Policies, and Directives for Federal Contact Centers Understand and follow all Privacy, Security, Disability, and Service Contract Act requirements. 2. Use Performance Metrics to Influence Business Rules and Drive Improvements Develop Key Performance Indicators/Metrics (see Performance Goals). CSLIC could be used as a start. 3. Develop and Use a Comprehensive Quality Assurance Program Monitor quality.
 Read »

Always Future Ready: The Benefits of Open Content Models and Structured Data Webinar

Oct 28, 2013

“Future-ready content,” “responsive design,” “create once, publish everywhere” are all buzzwords you hear when talking about the present and future of Web publishing. But how do we get there? We all know that technology is only part of the answer. Open content models and structured data are a big part of Read »

Understanding Your Users’ Needs By Analyzing Search Terms

Oct 24, 2013 |

Analyzing your visitors’ search terms can help you better understand their needs. It can provide valuable data about the content and organization of the content on your site. Create a Semi-Automated Report of Terms Here’s how to create a semi-automated report for analyzing large amounts of search data on a regular basis. A human still Read »

New Release on Next.Data.gov

Aug 15, 2013 |

Since the launch of Next.Data.gov, your help and ideas have made it possible to make two updates to the site. We’re naming these biweekly releases after the presidents so the one that launched this week is the Adams Release. We’re pleased to announce that much Read »

DATA.Gov: The Next Step is Yours

Jul 19, 2013 |

Americans are rocking open data! From getting people to the emergency room faster with iTriage to helping them navigate road and rail after a disaster, people are innovating, building businesses, and creating safer communities. As developers get more sophisticated and businesses get better analytics, Data.gov needs to change to support them in new ways and Read »

Tour Data.gov 2.0

Jun 24, 2013 |

As you know, last month Data.gov launched its new open-source Data.gov 2.0 catalog (catalog.data.gov). Based on CKAN, a data management platform used by many open-data catalogs around the world, Data.gov’s new catalog has received nothing but kudos from users. For the first time, our raw datasets, tools Read »

Tell Compelling Stories with Data Visualization

Oct 22, 2010 |

No information is more critical to your work than the numbers that reveal what’s happening, how you’re performing, and opportunities to do better. GovTech provides ten tips for getting the most from your data visualizations. The tips include: Use layers to tell a story Involve users in the design Be aware of multiple platforms Use style to tell a Read »

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