Content

CFPB Serves up Financial Tips to Seniors

Sep 11, 2017 |

The Consumer Financial Protection Bureau and Meals on Wheels America have created multilingual educational resources about financial scams that target the elderly which can be easily distributed to seniors in the communities they serve, and downloaded or ordered in bulk for free by the general public. The Consumer Financial Protection Bureau’s (CFPB) Consumer Education & Read »

CFPB Serves up Financial Tips to Seniors

USDA FoodKeeper App Update Expands Content Offerings

Sep 7, 2017 |

The USDA’s multilingual FoodKeeper app has been updated to include three options for receiving food recall updates and expands storage timelines to over 500 products. This post was originally published on the USDA blog. The Department of Agriculture (USDA) today announced new updates to its popular FoodKeeper application that will provide users with new access to Read »

USDA FoodKeeper App Update Expands Content Offerings

By the Numbers: Why Video Is Effective

Aug 7, 2017 |

At HIV.gov, we’re often asked if videos are effective tools for communicating HIV prevention and treatment information. Our experience, the work of our partners, and current research continue to support the use of video for informing and empowering individuals. Using video as part of a comprehensive communication strategy can increase the engagement and effectiveness of Read »

Making World War I Relevant Today: Are WWI Propaganda Posters the Original Meme?

Jul 5, 2017 |

Merriam-Webster officially defines a meme as “an idea, behavior, style, or usage that spreads from person to person within a culture.” But these days, most of us think of memes as those viral posts online that convey a message using a photo with text. They range from funny to serious to offensive, and everything in Read »

Webinar Recap: Plain Language Action and Information Network (PLAIN) June Meeting

Jun 30, 2017 |

This month’s Plain Language of Community Practice meeting featured Katherine Spivey’s presentation, Plain Language Spectrum: Every Step Counts! In this highly useful DigitalGov University (DGU) webinar, she explains how you can move forward with plain language even when you don’t have permission to edit copy, followed by a half hour Q & A session. Many Read »

Ramping Up Focus on FedRAMP

Jun 23, 2017 |

After recently celebrating our Fifth Birthday and logo update, the FedRAMP PMO is excited to announce a few more changes to our website in the form of a new blog series and newly created Tips & Cues page. In the interest of communicating information about how to best work with FedRAMP regularly, we will be Read »

Advice From Digital Thought Leaders

Jun 22, 2017 |

Many know that digital tools have become indispensable for connecting with many audiences—but we also know that what’s available in the digital realm is always changing. So how do you know what tools are best for your purpose? And how do you plan for your organization’s digital future when the pace of change is so Read »

Improving Customer Experience with Digital Personas

Jun 20, 2017 |

Keeping the customer’s needs front and center is important when developing new digital tools. We recently developed a set of user personas as part of our work to establish a more robust—and data informed—understanding of the individuals that engage digitally with the National Archives (NARA). User personas are fictional, but realistic representations of key audience Read »

Opening Public Services to Artificial Intelligence Assistants

Jun 6, 2017 |

“Hey, Computer, how do I access my public services?” Citizens will soon be able to ask their Intelligent Personal Assistants (IPA) this question through an Emerging Citizen Technology open-sourced pilot program. The purpose of the initiative is to guide dozens of federal programs make public service information available through automated, self-service platforms for the home Read »

The New FEC.gov

Jun 6, 2017 | ,

Last week, the Federal Election Commission (FEC) unveiled their new website at FEC.gov. This new site is the result of a years-long collaboration with GSA’s 18F and features completely revamped tools for exploring campaign finance data. It provides user-centered content for understanding the reporting and compliance requirements for people participating in federal elections, redesigned tools Read »

How Facebook Live Increased Reach and Engagement of Scientific Lectures at NIH

May 22, 2017 |

Helping patients manage chronic pain has become an increasing challenge for health care providers, particularly in the face of an ongoing opioid epidemic in the United States. In response, the National Center for Complementary and Integrative Health (NCCIH) at the National Institutes of Health (NIH) has made funding research on integrative health approaches to pain Read »

GetMyFuture.org: Essential Youth Resources, Now

May 2, 2017 |

They say that life can be summed up as the process of a series of doors closing. By that, they mean that opportunities for taking different paths start to disappear as you move through life. It’s a logical sentiment, but there’s an obverse to it. When you’re young, all those doors are open. Doors as far as you can see. It’s all about learning how to make informed decisions about what doors to wander through. Read »

Build Your Audience by Hosting a Twitter Chat

May 1, 2017 |

Twitter is more than just a platform for sharing news and updates: it can be a tool for directly communicating with your community and understanding what is important to them. One way you can connect with your Twitter audience is by hosting a Twitter Chat. They can be a good way to discuss key topics, Read »

Congress.gov 2017 Spring Cleaning: Download Search Results and Advanced Search Enhancements

Apr 25, 2017 |

Spring is a beautiful time of year in Washington, D.C. The temperature warms up; the cherry blossoms are out; and we frequently have an update of Congress.gov to share. In 2015 we added treaties and web-friendly bill text, and in 2016 we expanded the quick search feature. Today there is another round of enhancements to the Library of Congress website for Read »

Steps Towards SEO: Meta Descriptions on MedlinePlus

Apr 14, 2017 | ,

MedlinePlus is a consumer health website produced by the U.S. National Library of Medicine (NLM), available in both English and Spanish. As part of our Search Engine Optimization (SEO) strategy, we recently added meta descriptions to our health topic pages. A meta description is a short HTML attribute in the head tag that describes the contents of a Read »

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