QR Codes

Feb 14, 2013

QR Codes or Quick Response codes are two-dimensional codes that are scanned with a smartphone, connecting individuals to additional online content or information. They are made up of modules arranged on a contrasting background. How QR Codes Read »

Analytics, APIs and Open Content Resources

Dec 18, 2012 |

Agencies have been working away at building better digital services and here, at the Digital Services Innovation Center, we’ve been building resources to help. We have been focusing on three areas, 1. The Digital Analytics Program. We announced this program in early October to help agencies better measure performance and customer satisfaction Read »

Case Study: How DOL Created Software Development Kits (SDKs)

Nov 19, 2012 | ,

What It Is The U.S. Department of Labor sought to go beyond merely making data available to developers and take ease of use of the data to the next level by giving developers tools that would make using DOL’s data easier. The target audience was not just experienced developers, but even those who may be Read »

Case Study: How GSA Launched Social Media Registry

Nov 19, 2012 | ,

In September, the General Services Administration (GSA) launched a registry of all federally-managed social media accounts. We want to explain a little of the history behind the registry and talk about a few things that make it a truly remarkable innovation from GSA. Before I start, I want to emphasize when I say “we” from Read »

Introduction to APIs

Jul 26, 2012 |

There’s an easier way to get content and data into the hands of citizens. Application Programming Interfaces, or APIs, are web services that allow people to more easily consume content and data in multiple ways–via mobile devices, mobile apps, innovative mash-ups, and much more. Simply put, “APIs are a better way to get government information Read » API

Jul 16, 2012

Mobile Gov Experiences are agency stories about creating anytime, anywhere, any device government services and info. This entry is a story shared by The actual site was launched approximately twelve years ago, while the API is a fairly recent development that has occurred in the past year and Read »

Mobile Webinar Series Recap: Responsive Design

Jul 2, 2012

Some agencies are turning to responsive design to support device-agnostic content delivery which was called for in the recently released Digital Innovation Strategy. Last week, GSA’s Mobile Program Management Office held a responsive design webinar in conjunction with DigitalGov University outlining agency experiences with responsive design. Agency experts covered responsive design technical approaches and strategy and you can Read »

RIM/Blackberry Mobile Development Webinar Recap

May 16, 2012

The Mobile Platform Development Series was developed to help government agencies learn how to deliver government content–information, data and services–anytime, anywhere and on any device. One way to deliver content to citizens is via applications on mobile devices or native mobile apps. Government agencies need technical expertise on developing apps on the various platforms. Today we bring Read »

Social Data Unlocked for Next Generation Services

Feb 19, 2012 |

Today at the #SocialGov Summit for Social Media Week DC, we’ll showcase two new initiatives for citizens, agencies and small businesses that help unlock the full potential of social data for the next generation of government services and engagement. Leading innovators in government will also be on hand to show Read »

Battle Royale: Mobile Web Versus Mobile Apps

Nov 28, 2011

When agency folks gather together to talk about mobile gov, the number one question asked is, “Should we do a mobile app or a mobile web site?” To help people with that question, we became fight promoters and sponsored THE BATTLE OF THE CENTURY!! Mobile Web Vs. Mobile Apps Two champions debated this hot topic: Neil Read »