Accessibility

U.S. Web Design Standards Releases Version 1.0

Mar 13, 2017 |

The U.S. Web Design Standards are a library of design guidelines and code to help government developers quickly create trustworthy, accessible, and consistent digital government services. Last month, we announced the 1.0 release of the Standards, a milestone that signals the Standards are a stable, trustworthy resource for government designers and developers. By using the Read »

DigitalGov University in Review: 2016 Training Trends

Jan 11, 2017 |

DigitalGov University (DGU), the events platform for DigitalGov, provides programming to build and accelerate digital capacity by providing webinars and in-person events highlighting innovations, case studies, tools, and resources. Thanks to your participation, DGU hosted over 90 events with 6,648 attendees from over 100 agencies across federal, tribal, state, and local governments. Read »

Webinar Recap: Snaps and Stripes—Sharing Public Service Stories with Snapchat

Sep 27, 2016 |

What does Snapchat, the disappearing message-and-video platform most used by teenagers, have to do with government outreach and communications programs? Well, Snapchat has quickly become an incredibly effective digital storytelling medium, and content creators across multiple government agencies have adopted it as an important part of their programs. A recent New York Times article described Read »

How Do You Redesign a ‘Dinosaur’? Redesigning an Intranet Site: the Beginning Stages

Sep 19, 2016 |

Many content managers in the digital world understand the irrepressible desire to improve, fix, edit, add, and move things around. Indeed, it’s our job to nurture this ongoing process to create, update, test, update again. And, repeat! But, what about those sites or pages that seem to never crawl up to the ‘high-priority’ list and Read »

Sharing The Story of Innovation

Sep 8, 2016 |

Our goal for a more veteran-centered and innovative VA is shared. Our approach to innovation is collaborative. Our approach to innovation is driven by listening, understanding and responding to the experiences and stories of the Veterans we serve. We were huddled on squeaky chairs in the social room of a transitional housing facility in Los Read »

Celebrating the 18th Anniversary of the Section 508 Rehabilitation Act

Aug 15, 2016 |

August 8, 2016, marks the 18th anniversary of the amendment to the Section 508 Rehabilitation Act of 1973, which covers access to information technology in the federal sector. To recognize the importance of IT accessibility, we wanted to highlight some agency initiatives to improve accessibility across the federal landscape. As amended, the Act requires: …access Read »

Welcome to the New DHS.gov

Jun 9, 2016 |

Today, I am happy to announce the newly optimized DHS.gov website. Over the past year, DHS has worked behind the scenes to update and modernize our flagship website, making it faster and easier to use. Some of the specific differences you’ll see are: Compatibility for both desktop computers and mobile devices (phones and tablets) Cleaner, Read »

The USAGov Bilingual Style Guide Is Now Online!

Apr 14, 2016 |

About a year and a half ago, the Federal Citizen Information Center—today called USAGov—embarked on a very ambitious task: integrating our content operations. We blurred lines that defined silos and adopted a bilingual content approach to offer a more consistent experience, regardless of language preference or point of access to our information. See more about Read »

USAGov’s Step-by-Step Guide to Making Snapchat Stories As Accessible As Possible

Mar 29, 2016 |

One of the biggest things we take into account whenever we consider launching on a new social platform is how we can make the information we share through that tool as accessible as possible. In its current form, Snapchat isn’t a highly accessible platform. This isn’t a problem that’s unique to Snapchat. Many emerging technologies Read »

Making Federal Employment Accessible thru DOD’s CAP App

Nov 5, 2015 |

“My Disability is One Part of Who I Am” was the theme of the 70th National Disability Employment Awareness Month this past October. We celebrated the many contributions of our friends and co-workers with disabilities and recognized the diverse skills and talents they bring to our workplace. However, the real question is: how do we create a Read »

Why Your User Experience Must Include Design for Accessibility

Oct 16, 2015 |

Too often, usability and accessibility are confused with each other by our clients (stakeholders). They shouldn’t be, because while they are related, they are very different. So, how do you bring these two concepts together? They should really be working side-by-side throughout the ENTIRE process. This might seem like a no-brainer but it can be Read »

PDFs: A Digital Content Detour

Jul 23, 2015 |

The Portable Document Format, or “PDF” file, is one of the staple productions of many communications professionals. It’s compact, prints exactly as formatted, and allows for clean, multiplatform distribution. However, it’s the old “U.S. Route” on the Digital Interstate. Let’s take an average user of a U.S. government website: a 45 year old PC user Read »

Trends on Tuesday: Global Efforts Underway to Update Mobile Accessibility Guidelines

Jun 23, 2015 |

Federal agencies do not get a free pass on accessibility for mobile—as we stated earlier this month, Section 508 of the Rehabilitation Act applies to ALL information and communication technology (ICT). Luckily, there are a number of organizations working on guidelines and practices to help the private and public sectors create accessible mobile websites and Read »

Using Section 508 Guidance to Improve the Accessibility of Government Services

Jun 5, 2015 |

Section 508 of the Rehabilitation Act requires federal agencies to use accessible information and communication technology (ICT), whether procured, developed, or maintained. Since the U.S. Access Board issued regulations for the law in 2000, much implementation guidance has been prepared by various agencies. While the regulations are being refreshed to account for changes in ICT over Read »

Usability Testing with People Who Have Vision Impairment

Apr 10, 2015 |

It’s a forgone conclusion that usability studies are effective in identifying weak points within a website, but what about testing people who are visually impaired? How hard is it to accommodate them? There are some additional challenges that you may encounter when conducting testing with people with disabilities; however, these challenges should not be considered Read »

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