This post was originally published on the 18F blog. At 18F, we have employees across the U.S. Over time, we’ve cultivated our best practices for distributed teams and design methods. Yet, doing research as a remote team is still really hard. Here are some things that we’ve found make it easier. Six icons showing different types of video conferencing. Use tools like you would in real life Being a remote team doesn’t mean you should forgo any of your research rituals.
So, you’ve recently joined an agile team — congratulations! Here at 18F, we work in an agile way — in other words, we base our designs on user needs, conduct usability testing, iterate quickly, and release MVPs (minimum viable products) rather than highly finalized releases. We take an agile approach to content too. While there’s really no “ideal” project or process most of the time, we’ve found that these guidelines help us develop useful services for millions of people.