Photo:Gwynne Kostin

Gwynne Kostin

News and Events


Machine Learning: How Bureau of Labor Statistics Did It

The Bureau of Labor Statistics has been on a journey to improve their data reporting, using and iterating on machine learning, from algorithms to deep neural networks with lessons for everyone on this path.
Jul 25, 2019

5 Factors to Building a Successful Government-wide Digital Analytics Program

Launched just three years ago, the Digital Analytics Program (DAP) continues to drive the 2012 Digital Government Strategy’s mission to improve the citizen experience by streamlining the collection and analysis of digital analytics data on a federal government-wide scale. The DAP officially launched on October 15, 2012 with a release of its first version of
Oct 20, 2015

Top 10 Things (We Think) You Don’t Know about DigitalGov

Things you don’t know about this website,, that is. It’s our first birthday, and we’re celebrating by sharing some fun facts with you. A more sober look at our strategy can be read on our 6-month post, but this is a party post! w00t! 10. We’ve published an impressive 480 articles and counting (this
Feb 19, 2015

Strategy Pivot Yields Results: DigitalGov.Gov Six Months Later

Six months ago, we launched this platform to support federal agencies in delivering 21st century digital services and information to the public. It seems a good time to share some of the thinking that went into the development of the platform, and what we’ve learned so far.
Sep 12, 2014

DigitalGov IRL: 6 Ways To Get It Right

This morning I was walking down 18th Street, crossing Pennsylvania Avenue by the World Bank when I heard what sounded like “a test from the
Jun 10, 2014

Because It’s Hard

Two years ago, federal agencies were set on a fast track to create a 21st century digital government. The Federal Digital Strategy served up a heaping set of deliverables on a tight timeline. Agencies opened data sets,
May 07, 2014

Open for Innovation in DigitalGov!

There’s tons of great work and innovations happening in federal agencies, and it is happening fast. From mobile, to social, to user experience, to APIs, to data and codesharing, agencies are embracing the 21st century citizen expectations and working to deliver anytime, anywhere, any device services and
Feb 26, 2014

Analytics, APIs and Open Content Resources

Agencies have been working away at building better digital services and here, at the Digital Services Innovation Center, we’ve been building resources to help. We have been focusing on three areas, 1. The Digital Analytics Program. We announced this program in early October to help agencies better measure performance and customer satisfaction
Dec 18, 2012