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Guidance on building better digital services in government

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Guidance on building better digital services in government

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Popular Guides and Resources

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    Checklist of Requirements for Federal Websites and Digital Services —The relevant laws, policies, and regulations for federal agencies.

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    Customer Experience Toolkit —This Toolkit is intended to help government agencies improve how we deliver services and information to the public.

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    Eight Principles of Mobile-Friendliness —Following these principles will help you make your site more usable and user-friendly.

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    Guide to Robotic Process Automation —Automate reptitive business processes without writing code

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    Required Web Content and Links —A list of required links that all federal websites need to have

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    USWDS Maturity Model —How to adopt the design system incrementally and design and build better digital experiences.

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News and Events

Innovative work, news, and ideas from people and teams in government

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Census-Led Prize Challenge Incentivizes Using Open Data for Good
Open Data

Census-Led Prize Challenge Incentivizes Using Open Data for Good

The Open Data for Good Grand Challenge is now welcoming submissions from technologists and collaborators focused on deploying products with federal open data, as well as recruiting for qualified judges to score the submissions and help select winners!
Haley Ashcom
Oct 08, 2021
Building a Tech Career in Government
Civic Tech

Building a Tech Career in Government

Starting a civic tech career in government is not as unusual as you think. Current GSA employees share how they are building theirs.
Dahianna Salazar Foreman
Oct 07, 2021
USWDS

USWDS Monthly Call: October 2021

This month’s topic: Community, Connection & Contribution. How can our community help teams solve problems together?
Hosted by U.S. Web Design System
Register
Oct 21 Register
USAGov en Español Celebrates Hispanic Heritage Month
Multilingual

USAGov en Español Celebrates Hispanic Heritage Month

Since 2003, one program in GSA’s Technology Transformation Services (TTS) has been leading the way in which the government serves the Spanish-speaking community in the U.S. That program is USAGov en Español, the official guide to government information and services in Spanish.
USAGov Outreach Team
Oct 06, 2021
Digital Meets Culture: Getting Your Culture in Line With Your Digital Strategy
Strategy

Digital Meets Culture: Getting Your Culture in Line With Your Digital Strategy

A recap of the July 15, 2021 Digital.gov event hosted by the Web Managers Community.
Ruxi Giura
Sep 28, 2021
Spotlight Chat: Planning a Federal Prize Competition
Challenge.gov

Spotlight Chat: Planning a Federal Prize Competition

Recap of a Spotlight Chat event with members of the Lab-to-Market Inclusive Innovation Ecosystem Prize Competition.
Quinn Slayton
Sep 02, 2021
Building a Bureau-Wide Usability Collaboration Group: Lessons Learned from the U.S. Geological Survey
User Experience

Building a Bureau-Wide Usability Collaboration Group: Lessons Learned from the U.S. Geological Survey

Learn about the U.S. Geological Survey’s Usability Collaboration Area in this short interview with the group’s organizer.
Holly Chandler
Sep 01, 2021
General Services Administrationlogo

Introducing the U.S. Digital Corps—GSA, with the White House, Office of Personnel Management (OPM), and the Cybersecurity and Infrastructure Security Agency (CISA), has launched the U.S. Digital Corps, a new two-year fellowship offering a new path to public service for early-career technologists. To build a highly-skilled U.S. Digital Corps that represents the diversity of the United States, the U.S. Digital Corps will recruit passionate, mission-driven technologists from undergraduate programs as well as alternative training pathways such as apprenticeships, bootcamps, and certificate programs. — via General Services Administration

Aug 30, 2021

General Services Administrationlogo

GSA Future Focus: IT Innovation—Federal IT innovation programs can improve mission effectiveness and also reduce long-term risk and cost. In this month’s post from the Emerging Technology Office at GSA, learn more about creating a successful IT innovation program for your agency. — via General Services Administration

Aug 19, 2021

Key Insights from the White House Director of Digital Strategy, Robert Flaherty
Social Media

Key Insights from the White House Director of Digital Strategy, Robert Flaherty

An inside look at how the White House is thinking about digital strategy.
Mara Goldberg
Aug 18, 2021
5 Tips for Implementing Citizen Development in Your RPA Program
Robotic Process Automation

5 Tips for Implementing Citizen Development in Your RPA Program

Guidance and best practices for federal robotic process automation programs looking to operationalize citizen developers
James Gregory
Aug 16, 2021
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U.S. General Services AdministrationLogo

Digital.gov is a product of GSA’s Technology Transformation Services, and managed by the Office of Solutions.

As part of GSA’s Technology Transformation Services (TTS), we apply modern methodologies and technologies to improve the public’s experience with government. We help agencies make their services more accessible, efficient, and effective with modern applications, platforms, processes, personnel, and software solutions. Read more

TTS Solutions is a portfolio of products and services that help agencies improve delivery of information and services to the public. Read more

For questions about this website, email digitalgov@gsa.gov.

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