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Guidance on building better digital services in government

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Guidance on building better digital services in government

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Popular Guides and Resources

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    Coronavirus (COVID-19) Guidance for U.S. Government Websites and Social Media —Addressing web and digital communications related to COVID-19

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    Checklist of Requirements for Federal Websites and Digital Services —The relevant laws, policies, and regulations for federal agencies.

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    Eight Principles of Mobile-Friendliness —Following these principles will help you make your site more usable and user-friendly.

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    Required Web Content and Links —A list of required links that all federal websites need to have

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    USWDS Maturity Model —How to adopt the design system incrementally and design and build better digital experiences.

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News and Events

Innovative work, news, and ideas from people and teams in government

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Discovery BPA Evaluation Process: How to Operationalize this Practice
Acquisition

Discovery BPA Evaluation Process: How to Operationalize this Practice

This guide provides acquisition professionals the steps and resources needed to operationalize the evaluation process developed for the Discovery BPA.
Bridget Fields Omid Ghaffari-Tabrizi Michelle McNellis Ashley Owens Rebecca Refoy
Oct 26, 2020
8 views
True Crime Detectives: How We Used Free Web Metrics Tools To Uncover a Cybersecurity Incident
Security

True Crime Detectives: How We Used Free Web Metrics Tools To Uncover a Cybersecurity Incident

Join USA.gov as we slowly uncover a conspiracy to scam Americans using fake government websites… and then try to foil the caper!
David Kaufmann
Oct 26, 2020
13 views
Plain Language

Plain Language Summit 2020

Join us for discussion from government and private-sector leaders on how to advance plain language in government communications. Hear lessons learned and victories of every size.
Hosted by Plain Language Community of Practice
Register
Oct 27 Register
Product lessons from the front lines of COVID-19 civic tech response

Product lessons from the front lines of COVID-19 civic tech response

Two Presidential Innovation Fellows share how we can build digital services quickly without compromising quality for the public in times of crisis.
Likhitha Patha Dr. Kaeli Yuen
Oct 16, 2020
52 views
Digital Analytics Programlogo

Digital Analytics Program releases Web Analytics Playbook —Take a look at these considerations anyone managing a web analytics tool should keep in mind! Strategy, implementation, and action among the plays discussed. — via Digital Analytics Program

Oct 13, 2020

U.S. Web Design Systemlogo

Improvements to the US Web Design System Banner Content and Code —We improved the security banner that’s featured on many government websites and we encourage teams to update to this new security language as soon as possible. — via U.S. Web Design System

Sep 11, 2020

6 Ways Government Innovators Are Building Stronger Public Services
Customer Experience

6 Ways Government Innovators Are Building Stronger Public Services

Learn how federal agencies are using AI, data, cloud computing, customer experience, and the TTS tech stack to improve civic resources for all Americans.
Aileen McGraw
Sep 09, 2020
205 views
18Flogo

A Federal Guide to De-risk Government Technology Projects—Written for cross-functional teams delivering IT services to their users, the Federal Field Guide to De-risk Government Technology offers guidance to federal agencies on how to structure software development teams, write contracts, and oversee agile software activities to reduce risks and improve outcomes for end-users. — via 18F

Sep 09, 2020

How Serving in Government Made Me a Better Designer and Product Manager
Presidential Innovation Fellows

How Serving in Government Made Me a Better Designer and Product Manager

Working in U.S. government sharpened all of my product skills. Here are four practices that techies in any sector can use to build empathetic, effective products.
Clarice Chan
Sep 08, 2020
946 views
Federal Crowdsourcing

Federal Crowdsourcing Webinar Series, Episode 15 — 10x: Transforming Technology Through Agile Investments

In this webinar, we will discuss GSA’s incremental investment program, 10x, which is modeled after modern venture capital best practices and start up studios.
Hosted by 10x
Register
Oct 29 Register
General Services Administrationlogo

FAS Works to Enhance Competition—Have you heard? The Federal Acquisition Service (FAS) is making exciting progress through the Federal Marketplace Strategy towards implementing new authorities and flexibilities that enhance competition in acquisition. — via General Services Administration

Sep 01, 2020

2 Lessons Tech Leaders Can Learn From Unprecedented Health Research
Presidential Innovation Fellows

2 Lessons Tech Leaders Can Learn From Unprecedented Health Research

Presidential Innovation Fellows believe that representation, communication, and data fuel a strong product launch. Here’s how we put them to work at the National Institutes of Health.
Adele Luta Georgeta Dragoiu
Aug 21, 2020
234 views
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Digital.gov is a product of GSA’s Technology Transformation Services, and managed by the Office of Solutions.

As part of GSA’s Technology Transformation Services (TTS), we apply modern methodologies and technologies to improve the public’s experience with government. We help agencies make their services more accessible, efficient, and effective with modern applications, platforms, processes, personnel, and software solutions. Read more

TTS Solutions is a portfolio of products and services that help agencies improve delivery of information and services to the public. Read more

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